What are the responsibilities and job description for the Production Coordinator Manager position at John H. Carter Company, Inc.?
- Lead, mentor, and manage the Production Support team, ensuring alignment with company goals and customer expectations.
- Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders.
- Ensure timely and accurate pricing estimates and purchase order processing.
- Monitor and manage documentation for outages and field/shop service activities.
- Implement and uphold JHC TCC (Total Customer Commitment) standards across the team.
- Collaborate with internal departments to improve workflow efficiency and customer satisfaction.
- Develop and maintain vendor relationships to optimize pricing and delivery schedules.
- Review and approve repair jobs and ensure completeness of documentation.
- Provide training and development opportunities for team members.
- Maintain regular communication with leadership regarding team performance, challenges, and opportunities.
- Ensure compliance with safety, quality, and operational standards.
- Travel as needed to support field operations and customer engagements.
- Maintain regular and predictable attendance.
Education and/or Work Experience
- Minimum 7 years of sales or engineering/technical experience
Supervisory Responsibilities
Direct report’s titles
- Supervisor
- Order Management
- Sales Specialist
- Application Engineers
- Service Coordinators
Travel
As required according to division
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.
