Clinical Coordinator - ER

John F. Kennedy Memorial Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At John F. Kennedy Memorial Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job type: Full time

Shift: Night

Hours: 1900-0730

Schedule: 6 shifts per two week pay period. Some weekends required.

POSITION DESCRIPTION:
The Emergency Department Clinical Coordinator oversees the throughput of patients through the Emergency Department in a timely, efficient, and organized manner. The Clinical Coordinator promptly and fully investigates and resolves complaints of patients, visitors, staff, and physicians, advising management/administration appropriately. The Clinical Coordinator demonstrates an ability to respond and provide direction in changing workload during crisis and emergency situations. The Clinical Coordinator accepts responsibility for helping employees understand difficult administrative decisions. The Clinical Coordinator has access to all Patient Health Information for treatment purposes only.
 

·    The Clinical Coordinator will assist with the expeditious processing of patient care services such as lab results, admission process, transportation and transfer of patients to the floor and communication with ancillary personnel.
·    Works collaboratively with the Emergency Department Physician.
·    The Clinical Coordinator is a liaison between nurses, physicians, patients and family members and will address customer concerns, making practical decisions and recommendations for problems and/or issues that arise during the shift.
·    Is competent to act as a clinical resource for staff.
·    Obtains information and interpret information in terms of the patient's needs.
·    Demonstrates knowledge of growth and development.
·    Understands the range of treatment needed as appropriate to the ages of the patients serviced.
·    Participates in the management of human resources through assisting, evaluation, counseling, and hiring of staff.
·    Ensures that current criteria-based job performance standard and applicable competencies exist for each member of the staff.
·    Ensures that performance evaluations are completed in a timely fashion for both annual and probationary evaluations.
·    Facilities the appropriate completion and timely submission of human resource documentation.
·    Appropriately counsels and disciplines staff in a timely manner.
·    Participates in the interview process for the hiring of new staff.
·    Assures current, comprehensive, and timely department-specific orientation for all new employees.
·    Maintains an open communication with staff on organization, national health care and professional issues.
·    Utilizes individual patient classification system which predicts nursing care requirements by shift, and maintains documentation to discern trends and patterns of nursing care delivery by shift and staff mix in the daily staffing of the unit.
·    Accesses and assists in the implementation of staff development and cross-training as needed.
·    Supports all hospital programs to include, but not limited to, risk management, safety and infection control.
·    Assists in and understands Year-To-Date (YTD) compliance with labor hour benchmark per unit of service.
·    Acts to facilitate interdepartmental interactions.
·    Demonstrates effective problem-solving.
·    Assists in the completion of standards of care, policies, and procedures are appropriate and current and that they have been reviewed with all staff members.
·    Assists in the review and revision of policies and procedures as necessary, but not less than every three years.
·    Assist the Director in the development and accomplishment of department long and short term goals.
·    Assists in the controls and monitoring of supply costs to achieve flexed budgeted costs on a quarterly basis.
·    Identifies areas of cost savings through labor and supply utilization efficiency's and communicates suggestions to Director.
·    Maintains personal current knowledge and expertise in the Emergency/Trauma field.
·    assists in development of a department strategic plan.
·    Facilitates and supports the clinical strategic plan.
·    Facilitates and supports the organizational strategic plan.
·    Integrates Process Improvement (PI) into daily operations.

·    The Clinical Coordinator will assist with the expeditious processing of patient care services such as lab results, admission process, transportation and transfer of patients to the floor and communication with ancillary personnel.
·    Works collaboratively with the Emergency Department Physician.
·    The Clinical Coordinator is a liaison between nurses, physicians, patients and family members and will address customer concerns, making practical decisions and recommendations for problems and/or issues that arise during the shift.
·    Is competent to act as a clinical resource for staff.
·    Obtains information and interpret information in terms of the patient's needs.
·    Demonstrates knowledge of growth and development.
·    Understands the range of treatment needed as appropriate to the ages of the patients serviced.
·    Participates in the management of human resources through assisting, evaluation, counseling, and hiring of staff.
·    Ensures that current criteria-based job performance standard and applicable competencies exist for each member of the staff.
·    Ensures that performance evaluations are completed in a timely fashion for both annual and probationary evaluations.
·    Facilities the appropriate completion and timely submission of human resource documentation.
·    Appropriately counsels and disciplines staff in a timely manner.
·    Participates in the interview process for the hiring of new staff.
·    Assures current, comprehensive, and timely department-specific orientation for all new employees.
·    Maintains an open communication with staff on organization, national health care and professional issues.
·    Utilizes individual patient classification system which predicts nursing care requirements by shift, and maintains documentation to discern trends and patterns of nursing care delivery by shift and staff mix in the daily staffing of the unit.
·    Accesses and assists in the implementation of staff development and cross-training as needed.
·    Supports all hospital programs to include, but not limited to, risk management, safety and infection control.
·    Assists in and understands Year-To-Date (YTD) compliance with labor hour benchmark per unit of service.
·    Acts to facilitate interdepartmental interactions.
·    Demonstrates effective problem-solving.
·    Assists in the completion of standards of care, policies, and procedures are appropriate and current and that they have been reviewed with all staff members.
·    Assists in the review and revision of policies and procedures as necessary, but not less than every three years.
·    Assist the Director in the development and accomplishment of department long and short term goals.
·    Assists in the controls and monitoring of supply costs to achieve flexed budgeted costs on a quarterly basis.
·    Identifies areas of cost savings through labor and supply utilization efficiency's and communicates suggestions to Director.
·    Maintains personal current knowledge and expertise in the Emergency/Trauma field.
·    assists in development of a department strategic plan.
·    Facilitates and supports the clinical strategic plan.
·    Facilitates and supports the organizational strategic plan.
·    Integrates Process Improvement (PI) into daily operations.
 

CURRENT COMPETENCIES::
1.    California RN License.
2.    Skills Competencies
3.    Current American Heart Association BLS Certification (maintained current at all times).
4.    Current American Heart Association ACLS Certification (maintained current at all times).
5.    PALS
6.    MICN within 6 to 9 months of hire
7.    AB-508 Nonviolent Crisis Intervention within six (6) months of hire
8.    ENPC, TNCC and CEN - preferred
 

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