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Plumber

John Betlem Heating & Cooling
Rochester, NY Full Time
POSTED ON 7/6/2026
AVAILABLE BEFORE 11/1/2026

For more than 80 years, homeowners have relied on John Betlem for trusted HVAC, electrical, and home performance solutions. Our commitment has always been to deliver the highest quality products and services, not only to meet expectations, but to exceed them.

We’re excited to announce that we’ve expanded into plumbing, and we’re currently looking for a full-time Residential Service Plumbing Technician to join our team. In this role, you’ll be diagnosing, servicing, and repairing residential plumbing systems. From full piping installations and new fixtures to unclogging drains, you’ll handle it all. Responsibilities also include gas line installation and testing, hot water tank and tankless system installation and service, shower valve repairs, and work on kitchen faucets and garbage disposals.

At John Betlem, our mission is simple: provide top-quality residential plumbing and create lifelong, satisfied customers. We’re seeking a skilled plumber with strong technical expertise and excellent communication skills. If you’re experienced in residential plumbing and pride yourself on delivering a friendly, customer-focused experience, we’d love to hear from you.

Pay Range: $55,000 - $85,000 (Hourly Bonus structure)

Additional Compensation and Benefits:

  • Affordable Medical, Dental, and Vision plans
  • Supplemental insurance
  • Referral Bonus
  • 401K with company match
  • Short- and Long-Term Disability Plans Available
  • Life Insurance Policy Free to Employees
  • Paid Holidays
  • Paid Time Off & Vacation
  • Fully stocked company vehicle
  • Equipment, uniforms, and fully stocked vehicle

Responsibilities:

  • Build and establish customer rapport to ensure we are providing great service
  • Educate and assist customers on their home, finance options, and maintenance plans
  • Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair
  • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
  • Documents work by completing paperwork on each job
  • Provides technical support to customers
  • Troubleshoot, diagnose identify and repair residential plumbing ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair
  • Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes, or engineering specifications, to diagnose and repair units
  • Train and mentor apprentices as needed
  • Participate actively in training and meetings
  • Maintain a clean, organized job site and well-inventoried truck
  • Provide exceptional customer service to ensure the satisfaction of our customer base and to win referrals
  • Commit to high standards of ethics, honesty, and integrity

Requirements:

  • 2 years of residential service plumbing experience
  • Possess basic hand tools
  • Excellent communication and interpersonal skills
  • Excellent attention to detail
  • Self-motivated, responsible, punctual and professional
  • Must be able to multi-task and work independently as well as contribute to the overall success of the team
  • Must have a valid driver’s license, possess and maintain a satisfactory driving record

John Betlem is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Application Question(s):

  • Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?

Experience:

  • Residential Plumbing: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: On the road

Salary : $55,000 - $85,000

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