What are the responsibilities and job description for the Shipping/Receiving Associate position at Jobster LLC?
The Shipping/Receiving Associate is responsible for providing excellent customer service, processing outgoing shipments, receiving inventory, and maintaining accurate documentation. This role supports operational efficiency by coordinating shipments, preparing packing lists, updating inventory systems, and collaborating with internal teams to ensure accuracy in shipments, records, and inventory levels.
Essential Duties & Responsibilities
- Provide excellent customer service through prompt and accurate communication.
- Send advance shipment notifications (ASNs) as required.
- Process shipment confirmations.
- Receive inventory in the company’s ERP system.
- Print and distribute kanbans to material handlers.
- Schedule outgoing shipments and expedite when necessary.
- Print and distribute packing lists and bills of lading.
- Prepare and receive direct shipment orders.
- Monitor backorder lists and identify short ships.
- Process billing and production-related paperwork as needed.
- Scan all shipping/receiving documents to the appropriate departments.
- Print customer labels for outgoing shipments.
- Participate in cycle counts and physical inventory processes.
- Collaborate with material handlers, supervisors, warehouse teams, and purchasing to ensure accuracy in shipments and inventory.
- Verify order entries submitted by customer service.
Qualifications
Minimum Education & Experience
- High school diploma, GED, or equivalent.
- 1–3 years of experience in a manufacturing or warehouse environment, or an equivalent combination of education and experience.
Knowledge, Skills & Abilities
- Valid driver’s license.
- Strong attention to detail and ability to work independently.
- Effective communication and teamwork skills.
Computer Skills
- Proficiency in Office 365 or related software.
- Experience with ERP systems (JDE preferred).
Supervisory Responsibilities
- None.
Physical Demands & Work Environment
- Regularly required to use hands, talk, hear, stand, walk, and reach with arms.
- Occasionally required to sit, stoop, kneel, crouch, or crawl.
- Must be able to lift and/or move up to 25 lbs regularly.
- Exposure to moving mechanical parts; noise level is typically moderate.
- Must be able to work on-site 100% of the time.
Schedule
- 1st shift, Monday–Friday.