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Full Job Description
Job Role: Windows OS & Hardware Engineer
Location: 15407 McGinty Rd, W Wayzata, MN 55391
Technical/Functional Skills:
Full Job Description
Job Role: Windows OS & Hardware Engineer
Location: 15407 McGinty Rd, W Wayzata, MN 55391
Technical/Functional Skills:
- Image building.
- Driver management.
- SCCM/MECM/Intune.
- Task Sequences.
- Microsoft Deployment Toolkit (MDT).
- WinPE.
- General networking knowledge, DNS/DHCP
- Active Directory
- Group Policy
- Advanced Windows debugging experience.
- Windows Hardware Management
- Manage annual hardware transitions with PC vendor
- Roadmap review, standards, and specifications approval
- Image updates and driver testing for new models
- Documentation of hardware models to SharePoint
- Bi-annual Driver updates for all supported hardware models
- 3rd level escalation points for client hardware issues
- Maintain hardware standards documentation
- Support hardware evaluation and selection by testing compatibility and performance of new device models.
- Windows Image Management
- Quarterly Updates to Image Patch levels
- 3rd level escalation point for Windows issues
- Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors.
- Planning, testing, and deployment of Windows OS Upgrades
- Ensure timely completion of Windows OS Upgrades before EOL
- OS Hardening and Secure config to CIS standards
- Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management
- OS Provisioning lead
- WinPE boot media updates and management
- MECM Task Sequence updates and support
- Intune Autopilot design, updates, and management
- MDT scripts and UI updates
- 3rd level support for SCCM imaging issues
- 3rd level Intune/Azure Autopilot support
- Company Portal management, app publishing, installation support
- Assist with MECM client upgrades, issues, and support
- Hardware lab management, racking, cabling, asset disposal
- OS and Hardware Documentation.
- Working with Dell for hardware transitions.
- Communication with clients and customers.
- Self-motivated, independent, comfortable working with a high-performance team
- Strong experience in Windows and hardware support.
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
- Scripting experience, any language (VBScript and PowerShell preferred).
- Windows deployment and/or upgrade experience.
- Windows Image build and configuration
- 5 years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization.
- Experience in a globally distributed, large multinational company.
- 5 years experience with MECM, Intune, SCORCH, and GPO management.
- SQL and Power BI query and reporting skills preferred but not required.
- Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required.
- Experience with patching strategies, vulnerability remediation, and compliance enforcement
- Microsoft Certified: Windows Client or Modern Desktop Administrator