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Job Role: Delivery Manager
Loc: Piscataway, NJ (Hybrid)
Duration: Long Term
W2 Position!
Responsibilities:
Programme Ownership & Governance
Job Role: Delivery Manager
Loc: Piscataway, NJ (Hybrid)
Duration: Long Term
W2 Position!
Responsibilities:
Programme Ownership & Governance
- Own scope, timelines, quality, and risk end-to-end, with no ambiguity on accountability
- Ensure commitments are realistic, clearly defined, and consistently met
- Maintain a proactive stance on risk — identify issues early, track rigorously, and always have mitigation options ready
- Manage dependencies across the core programme and related initiatives; maintain a clear view of the wider programme landscape
- Drive governance cadences that are effective without being bureaucratic
- Keep stakeholders informed with clear, concise, and regular updates — no surprises
- Build trust and confidence with client stakeholders through consistency, transparency, and follow-through
- Manage expectations proactively; surface risks and issues early rather than reactively
- Ensure alignment between business stakeholders, delivery teams, and senior leadership
- Escalate risks and blockers decisively, with recommended paths forward
- Remove blockers and create the conditions in which teams can execute effectively
- Trust your team and foster a culture of accountability, autonomy, and continuous improvement
- Champion a progressive, iterative delivery approach — avoid reactive or fire-fighting patterns
- Ensure teams have the clarity, tools, and support they need to deliver quality outcomes
- Drive delivery that is aligned to business outcomes and stakeholder value — not just milestone tracking
- Ensure programme goals translate into tangible, measurable results for the client
- Maintain the strategic thread between day-to-day delivery and the broader transformation objectives
- Proven track record delivering large-scale,complex, multi-year technology programmes
- Experience in financial services or insurance technology — ideally within TPA, life, health, or annuity administration
- Strong command of delivery frameworks (Agile, hybrid, or scaled) and governance best practices
- Excellent stakeholder management skills — comfortable engaging at C-suite and programme board level
- Demonstrated ability to manage risk rigorously, with a forward-looking, solutions-oriented approach
- Experience managing distributed teams of 15–25 people across technical and functional workstreams
- High-quality written and verbal communication — able to distil complex delivery status into clear, actionable narratives.
- Familiarity with core administration system modernisation or platform migration programmes
- Experience working in a consulting or professional services environment
- Exposure to cross-programme dependency management and portfolio-level reporting
- Relevant certifications: PMP, PgMP, SAFe, or equivalent