VOIP Engineer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, M9 Consulting, is seeking the following. Apply via Dice today!

Hi All,

Hope you are doing well,

Note: The candidates must be local to Austin, TX nearby location, have 13 years of experience

We do have the role of VOIP Engineer with our client. Below I have shared the detailed job description. Let me know if you are interested in discussing this role further.

Title: VOIP Engineer

Location: Austin, TX (Hybrid Onsite)

Duration: 12-24 Months

Responsibilities:

• Experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.
• Experience with administration, maintenance, and design of Cisco VoIP solutions is required.
• Experience managing a networking team in a highly complex environment.
• Experienced with implementation and support of 24x7x365 network, voice, and video environment.
• Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
• Oversee daily operational activities, including incident management, problem resolution, and service availability
• Serve as escalation point for high-priority network and infrastructure issues
• Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
• Support ongoing and planned initiatives, including:
• SD-WAN implementation and optimization Network monitoring and observability tools (e.g., Thousand Eyes, App Dynamics) security integrations (e.g., Secure Workload, NGFW, identity services)
• Provide vendor coordination and oversight for network-related services and contracts
• Ensure compliance with Agency security standards, policies, and regulatory requirements
• Participate in change management processes and ensure proper documentation and approvals
• Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
• Provide status reporting, risk identification, and mitigation planning to leadership Maintain documentation of network architecture, processes, and operational procedures
• Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager.
  
  

Thanks and Regards,