Urgent Hiring: Technical Support: ONSITE Salem, VA

Dice is the leading career destination for tech experts at every stage of their careers. Our client, WiserHunt Inc., is seeking the following. Apply via Dice today!

Please find below new requirement.

Title/Role: Technical Support - ONSITE Salem, VA

Worksite address: Salem, VA 24153

Interview Type: In Person Only

Work Arrangement: Onsite

Position Description

• candidates local to the Roanoke/Salem, VA area required
• candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district
• the contract to be extended annually beyond June 30, 2026, likely for 12 months
• MUST possess a valid driver's license and have a clear driving history - will drive state vehicle
  
  

Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite (online) and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Troubleshoot hardware and software issues.