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Position: Technical Writer
Location: San Jose CA
Duration: Long Term
Job Details:
Required Skills & Experience
Position: Technical Writer
Location: San Jose CA
Duration: Long Term
Job Details:
Required Skills & Experience
- 5–8 years of experience in technical writing, business documentation, or knowledge management roles.
- Hands-on experience with KMS Lighthouse, Confluence, SharePoint, or similar documentation systems.
- Ability to write for multiple audiences—business users, technical teams, and compliance stakeholders.
- Familiarity with one or more enterprise domains: ERP/Finance, HRIS, IT Procurement, Legal, Security, or Privacy.
- Excellent command of English, attention to detail, and editorial precision.
- Experience using BPMN, Visio, or Miro for process flow visualization.
- Working knowledge of Agile/Scrum methodologies and versioning tools (Git, Jira).
- Exposure to KMS Lighthouse configuration, knowledge taxonomy design, and dashboard analytics.
- Experience in writing documentation for compliance frameworks (GDPR, ISO 27001, SOC 2, SOX).
- Basic understanding of data governance, security controls, or privacy impact assessments.
- Certifications such as Certified Technical Writer (STC), CBAP, CIPP, or ITIL Foundation.
- Bachelor’s degree in Technical Communication, Information Systems, Business, or a related field (Master’s preferred).