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Technical Support Engineer

Jobs via Dice
Boise, ID Full Time
POSTED ON 3/22/2026
AVAILABLE BEFORE 4/22/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Marici Solutions, is seeking the following. Apply via Dice today!

Technical Support Engineer

Location: Boise Idaho (5 days work from office)

Long Term Contract

Mandatory Skills - Windows 11 and MacOS Support. Jamf and/or InTune.

L1 - L2 tech troubleshooting skills in the following competencies:

  • Windows laptop provisioning (strong Windows 11 user support experience and moderate MacOS support would fit)
  • Help desk user support skills
  • Experience with IDP like Okta
  • MDM experience in Jamf and/or InTune

Day to day will be a mix of very basic in-person troubleshooting, provisioning Windows and MacOS laptops, and general application troubleshooting

candidate with our needs.

Biggest trait you need is someone with excellent time-management skills, someone self-paced and motivated in finding and absorbing documentation, having a collaborative perspective.

Roles & Responsibilities

Basic application troubleshooting tasks include:

Hardware support with laptops, monitors, and peripherals

User support and administration within Okta or a similar IDP

InTune

Jamf

In-house applications with an established escalation path

Supporting Chrome

User and hardware provisioning

Moving and managing hardware and peripheral stock inventory

Salary.com Estimation for Technical Support Engineer in Boise, ID
$62,596 to $74,974
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