What are the responsibilities and job description for the ServiceNow Product Owner position at Jobs via Dice?
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Roles and Responsibilities:
Roles and Responsibilities:
- Develop and maintain the product vision, multi year roadmap, and release strategy for ITSM, HRSD, and SAM Pro.
- Translate business needs into strategic capabilities, ensuring alignment with organizational objectives and industry best practices.
- Conduct market and platform research to identify new features, enhancements, and automation opportunities.
- Prioritize backlog items based on value, effort, risk, and strategic fit.
- Stakeholder Engagement & Governance
- Serve as the primary liaison between business units, process owners, development teams, and leadership.
- Facilitate workshops, design sessions, and intake discussions to gather and refine requirements.
- Establish and manage governance structures to ensure platform standards, data integrity, and process consistency.
- Communicate release plans, product updates, and performance metrics to stakeholders and executives.