ServiceNow Data Modeler

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The Data Modeler is responsible for designing, developing, and maintaining logical and physical data models that support enterprise platforms, including ITSM/CMDB ecosystems. This role ensures data consistency, scalability, and alignment with business and technical requirements, enabling high-quality data for operational and analytical use.

Key Responsibilities

• Design and maintain conceptual, logical, and physical data models across enterprise platforms
• Define data structures, relationships, standards, and naming conventions
• Partner with Configuration Manager and CMDB Analyst to align CMDB data models with ITIL and platform requirements
• Translate business requirements into scalable data architectures
• Develop and maintain data dictionaries, metadata, and lineage documentation
• Ensure consistency and integrity across integrated systems (ITSM, cloud platforms, enterprise apps)
• Support CMDB schema design, including CI classes, attributes, and relationships
• Collaborate with application, infrastructure, and data engineering teams on integrations and data flows
• Identify opportunities for data normalization, optimization, and standardization
• Enforce data governance policies, standards, and best practices
• Support reporting, analytics, and AI/automation initiatives through well-structured data models
• Participate in platform upgrades, migrations, and transformation initiatives
  
  

Required Qualifications

• Bachelor s degree in Computer Science, Information Systems, Data Management, or related field
• 5 years of experience in data modeling, data architecture, or database design
• Strong expertise in data modeling techniques (ER modeling, normalization, dimensional modeling)
• Experience with relational and/or NoSQL databases (e.g., SQL Server, Oracle, MongoDB)
• Experience with enterprise platforms (e.g., ServiceNow, ERP, CRM systems)
• Strong understanding of data governance, data quality, and metadata management
• Proficiency with data modeling tools (e.g., ER/Studio, ERwin, Lucidchart, or similar)
• Ability to translate complex business requirements into technical data structures
• Strong analytical and communication skills
  
  

Preferred Qualifications

• Experience with ServiceNow CMDB data model and Common Service Data Model (CSDM)
• Exposure to cloud data platforms (Azure, AWS)
• Experience with APIs, integrations, and data pipelines
• Familiarity with reporting tools (Power BI, Tableau)
• Knowledge of scripting or query languages (SQL, Python)
• Certification in data management or architecture (e.g., DAMA, TOGAF)
  
  

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.