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Role: Sr Infrastructure services engineer/Network Engineer
Location: Waltham, MA (Hybrid)
We re looking for an infrastructure services engineer to join our ranks. Our ideal candidate will possess years of network engineering experience, as well as excellent communication skills, attention to detail, and a collaborative spirit.
Key Responsibilities
Role: Sr Infrastructure services engineer/Network Engineer
Location: Waltham, MA (Hybrid)
We re looking for an infrastructure services engineer to join our ranks. Our ideal candidate will possess years of network engineering experience, as well as excellent communication skills, attention to detail, and a collaborative spirit.
Key Responsibilities
- Perform regular maintenance and updates on infrastructure and network components, including servers, virtualization, and networking equipment.
- Administer and oversee enterprise network and infrastructure, ensuring optimal performance, security, and reliability.
- Monitor and respond to system and network alerts, including after-hours incidents, as part of an on-call rotation.
- Troubleshoot and resolve complex infrastructure and network issues, working closely with cross-functional teams.
- Implement and maintain firewall policies, load balancing, and network segmentation strategies.
- Automate repetitive tasks, using scripting (PowerShell, Python, Ansible) to enhance operational efficiency.
- Conduct problem resolution and root cause analysis to minimize recurring incidents and improve system stability.
- Document configurations, procedures, and troubleshooting steps to support team collaboration and knowledge sharing.
- experience in network engineering, with hands-on experience in enterprise network and infrastructure operations.
- Strong knowledge of Layer 2 and Layer 3 networking, dynamic routing protocols, VLANs, VPNs, and network security best practices.
- Experience working with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies.
- Proficiency troubleshooting network-level VoIP and video conferencing issues.
- Experience with ISP provider products, connectivity troubleshooting, and service management.
- Hands-on experience with Windows/Linux server environments, VMware virtualization, and public cloud providers (AWS, Azure) is a plus.
- Proficiency in automation and scripting (PowerShell, Python, Ansible) for operational efficiency.
- Strong analytical and troubleshooting skills in network and infrastructure environments.
- Excellent communication, teamwork, and documentation abilities.
- Industry certifications such as CCNP, CCDP, PCNSA, PCNSE, or VCP is highly desirable.