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We are seeking an experienced and motivated Scrum Master to serve as a Servant Leader and Agile facilitator for 2 3 cross-functional Agile teams. The ideal candidate will champion Scrum and Kanban practices, foster a culture of continuous improvement, remove impediments, and empower teams to deliver high-quality solutions efficiently. This role requires strong communication, facilitation, negotiation, and problem-solving skills, along with the ability to collaborate effectively with both technical and non-technical stakeholders.
The Scrum Master will play a critical role in driving Agile maturity, improving team performance, and ensuring successful delivery of software development initiatives.
Key Responsibilities
Agile Leadership & Facilitation
Education
We are seeking an experienced and motivated Scrum Master to serve as a Servant Leader and Agile facilitator for 2 3 cross-functional Agile teams. The ideal candidate will champion Scrum and Kanban practices, foster a culture of continuous improvement, remove impediments, and empower teams to deliver high-quality solutions efficiently. This role requires strong communication, facilitation, negotiation, and problem-solving skills, along with the ability to collaborate effectively with both technical and non-technical stakeholders.
The Scrum Master will play a critical role in driving Agile maturity, improving team performance, and ensuring successful delivery of software development initiatives.
Key Responsibilities
Agile Leadership & Facilitation
- Serve as a Servant Leader for 2 3 Agile teams, promoting Agile values, principles, and best practices.
- Facilitate Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, Backlog Refinement, and Release Planning.
- Coach teams on Scrum and Kanban methodologies while fostering self-management and accountability.
- Drive continuous improvement initiatives to enhance team productivity, quality, and delivery outcomes.
- Ensure adherence to Agile processes and maintain transparency across all project activities.
- Coach Product Owners and team members on backlog management, user story development, estimation techniques, and sprint planning.
- Foster collaboration, communication, and teamwork across cross-functional teams.
- Empower teams to self-organize and continuously improve their delivery practices.
- Facilitate conflict resolution and encourage healthy team dynamics.
- Monitor and communicate sprint progress, team velocity, release forecasts, and key performance metrics.
- Identify, track, and remove impediments that impact team productivity or project delivery.
- Support prioritization and resolution of defects, issues, and technical dependencies.
- Maintain Agile process documentation and team working agreements.
- Assist with release planning and delivery coordination across multiple stakeholders.
- Act as a liaison between technical and non-technical teams, ensuring effective communication and alignment.
- Collaborate with Product Owners, Developers, Business Stakeholders, Technical Support teams, and Leadership.
- Provide visibility into team performance, sprint outcomes, risks, and dependencies.
- Improve transparency by effectively communicating project status, priorities, and delivery expectations.
- Develop, track, and analyze team performance metrics to identify opportunities for process optimization.
- Promote a culture of accountability, collaboration, and continuous learning.
- Utilize Agile metrics and reporting to drive process improvements and delivery excellence.
- Ensure teams consistently follow Agile principles of prioritization, collaboration, visibility, and accountability.
Education
- Bachelor s degree in Computer Science, Information Systems, Software Engineering, or a related field.
- Equivalent combination of education and relevant experience may be considered.
- Certified Scrum Master (CSM) required.
- SAFe Scrum Master (SSM) or other SAFe certification preferred.
- 5 years of experience working as a Scrum Master, Agile Coach, or Business Analyst in software development environments.
- Experience supporting multiple Agile teams simultaneously.
- Strong understanding of Agile frameworks including Scrum and Kanban.
- Solid knowledge of Software Development Life Cycle (SDLC).
- Experience working closely with Product Owners, Development Teams, and Business Stakeholders.
- Ability to understand technical concepts and communicate effectively with engineering teams.
- Experience working within SAFe or other scaled Agile environments.
- Background supporting enterprise software development projects.
- Experience with Agile project management tools such as Jira, Azure DevOps, Rally, or similar platforms.
- Familiarity with Agile metrics, reporting, and performance measurement.