What are the responsibilities and job description for the SAP Ariba Functional Lead position at Jobs via Dice?
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*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px) var(--thread-response-height))] scroll-mt-[calc(var(--header-height) min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-WEB:0d23280d-1b02-431b-9f75-f393b6fb7218-0" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant">
- Provide functional support for the SAP Ariba module, handling Tier 1 and Tier 2 tickets
- Analyze reported issues, identify root causes, and implement timely resolutions
- Ensure efficient ticket management and closure within defined SLAs
- Collaborate with team members and stakeholders to troubleshoot and resolve system issues
- Maintain documentation of issues, solutions, and best practices for continuous improvement