PSP - Active Directory Server Administrator TAS1

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Job Title: PSP - Active Directory Server Administrator TAS1

Location: Hybrid, candidates must currently reside within a reasonable commuting distance to Harrisburg, PA to be considered.

Duration:12 Years Multi year

Interview: Virtual interviews; candidates must be available for in-person interviews if

requested

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Note: Hybrid; on-site daily to start, progressing to hybrid with two

days/week on-site.

Note: Requires an in-depth background check, including fingerprinting.

Note: Candidates must currently reside within a reasonable commuting

distance to Harrisburg, PA to be considered.

Position Summary:

This position is in the Bureau of Enterprise Technology Services Office

currently assigned to the Pennsylvania State Police (PSP) and is located at PSP

Department Headquarters. This position functions as the technical expert

and agency point of contact for infrastructure Server administration, Active

Directory and Printer administration. This position supports IT Staff and

the PSP business. This position is responsible for systems deployed in

all facilities, field sites, commonwealth managed data centers, and disaster

recovery locations.

Description of Duties:

• Design and supervise the implementation of solutions for agency use of
  
  

Microsoft Active Directory, to include CUPSS. Establish Active Directory

security group provisioning standards, Naming conventions, Group Policy Object

deployment, Domain controller deployment, operation, and maintenance.

• Act as the agency point of contact for communications regarding the
  
  

Commonwealth''s implementation of Microsoft Active Directory, User account

provisioning services, and AntivirIntrusion protection products.

• PSP CUPSS/AD admin - Using CUPSS to create AD accounts – resource accounts,
  
  

distribution lists, service accounts, test accounts, training accounts, and

security groups; Approving/denying privileged accounts in CUPSS;

Troubleshooting account issues; Configuring user accounts; Assist End user

support with User Transfers, Group Memberships and Password resets; Suspending

and reactivating user accounts in CUPSS; Cadet and LEO account management.

• Design and supervise the implementation of standards for deployment of infrastructure
  
  

server operational roles. To include File Share servers and Print Share

servers. Establish and implement standards for server and file share

access control and auditing.

• PSP File/Print server management - Adding/removing user permissions to
  
  

directories and resources on all PSP F&P servers; Create/manage print

queues on all PSP F&P servers; Troubleshooting mapped drives issues;

F&P Server drive space management; Unlocking files; Data restoration

intermediary for backup team; Creating/updating/migrating drive shares on

F&P servers; Data recovery on F&P servers using Shadow Copy; Ensure and

correct any discrepancies to F&P server configuration; Data moves between

F&P servers7; Manage 2 Printer management servers; Establish and implement

standards for Printer administration and auditing; Troubleshooting printer

issues with customers and vendor representatives; Set up and configuration of

network printers; Provide installation assistance for all network printers

installed at PSP sites; Deploying printer firmware updates and patching;

Install and maintain printer management software on dedicated application

servers used to manage the printers on the network; Keep printer drivers

updated on all PSP F&P servers; Create printer installation procedures; Assist

with inventory tracking of PSP printers.

• Participate in agency Disaster Recover and Continuity of Government planning.
• Function as liaison between the agency and outside agencies or vendors as
  
  

necessary to resolve operational problems.

• Perform work on special projects.
• Be knowledgeable of, adhere to, and contribute to established service
  
  

management processes and procedures.

• Be knowledgeable of, adhere to, and contribute to established knowledge
  
  

management processes and procedures.

• Be knowledgeable of, adhere to, and contribute to established digital
  
  

accessibility regulations and standards.

• Perform related work as necessary.
• Responds to after-hours requests for technical assistance on an as-needed
  
  

basis

• Must be able to pass PSP background checks related to employment and CJIS
  
  

policies

• Performs other related duties as assigned, to include those outlined in the
  
  

Department’s CoG Plan when the Plan is activated. Responds to the

designated alternate or secondary location when directed in response to a

catastrophic incident.

Skills and Experience:

• 5 Years: Enterprise IT experience
• 3 Years: Active Directory Administration
• 3 Years: File Share / Print Server Management
• 3 Years: Networking Fundamentals
• 3 Years: Endpoint / Remote Support
• 2 Years: CUPSS or other Identity Provisioning
• 2 Years: Scripting (PowerShell, VBScript, etc.)
• 2 Years: Microsoft 365 / Exchange Resource Management
• Strong documentation skills
• Process / Policy adherence
• Security mindset
• Professional communication
• Chain-of-command respect
• Calm under pressure
• Independent troubleshooting
• Identity / IAM certifications are highly desired
• User/Admin enterprise experience is highly desired
• Government / State IT experience is highly desired