What are the responsibilities and job description for the Program Manager / Program Director Banking & Digital Financial Services position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Infinite Computer Solutions (ICS), is seeking the following. Apply via Dice today!
Senior Program Manager / Program Director Banking & Digital Financial Services
Location: Columbus, OH
Experience
12 16 years of progressive experience in Banking Technology, Digital Financial Services, and Program Management
Role Summary
We are seeking a seasoned Senior Program Manager / Program Director with deep expertise in the banking domain and digital financial products to lead complex, multi-year implementation programs for global and regional banks.
The ideal candidate brings a strong blend of banking domain knowledge, product and consulting experience, and end-to-end program delivery leadership, with the ability to manage stakeholders across business, technology, and external partners while driving innovation and continuous improvement.
Key Responsibilities
Program & Delivery Leadership
Senior Program Manager / Program Director Banking & Digital Financial Services
Location: Columbus, OH
Experience
12 16 years of progressive experience in Banking Technology, Digital Financial Services, and Program Management
Role Summary
We are seeking a seasoned Senior Program Manager / Program Director with deep expertise in the banking domain and digital financial products to lead complex, multi-year implementation programs for global and regional banks.
The ideal candidate brings a strong blend of banking domain knowledge, product and consulting experience, and end-to-end program delivery leadership, with the ability to manage stakeholders across business, technology, and external partners while driving innovation and continuous improvement.
Key Responsibilities
Program & Delivery Leadership
- Own and lead large-scale banking implementation programs from initiation through go-live and post-production stabilization
- Define program scope, milestones, delivery roadmap, and success metrics
- Manage multi-workstream programs involving business, technology, vendors, and client teams
- Ensure adherence to schedule, budget, quality, and regulatory requirements
- Leverage strong domain knowledge across:
- Digital Banking Platforms
- Digital Payments & Wallets
- Core Banking Systems
- Cards (Debit, Credit, Prepaid)
- Translate banking business requirements into clear execution plans
- Act as a trusted advisor to clients on banking modernization and digital transformation initiatives
- Serve as the primary client-facing program owner
- Build strong relationships with bank executives, product owners, and technology leaders
- Lead governance forums including steering committees, executive reviews, and risk councils
- Manage expectations, escalations, and executive communications effectively
- Proactively identify, assess, and mitigate program risks, issues, and dependencies
- Establish strong RAID (Risks, Assumptions, Issues, Dependencies) management practices
- Drive timely resolution of blockers while maintaining delivery momentum
- Own program planning, backlog prioritization, and release scheduling
- Oversee go-live readiness, cutover planning, and production deployment
- Provide clear, data-driven status reporting to internal leadership and customers
- Track program KPIs including delivery progress, quality, financials, and resource utilization
- Identify opportunities for process optimization, automation, and efficiency improvements
- Drive continuous improvement initiatives across delivery, governance, and execution models
- Contribute innovative ideas for banking product enhancements, platform evolution, and operational excellence
- 12 16 years of experience in banking technology and program management
- Strong experience working with:
- Banking product companies
- Consulting and system integration firms
- Proven track record of end-to-end program ownership with multiple banking clients
- Deep understanding of banking operations, digital financial products, and regulatory environments
- Hands-on experience managing large cross-functional teams and vendors
- Strong expertise in risk management, delivery governance, and client engagement
- Excellent communication, leadership, and executive presentation skills
- Experience leading multi-country or multi-bank implementation programs
- Exposure to agile, hybrid, and waterfall delivery models
- Experience with banking modernization, cloud migration, or platform transformation programs
- Ability to operate in high-pressure, fast-paced, client-facing environments
- Program & Portfolio Management
- Banking & Digital Financial Services
- Client & Executive Stakeholder Management
- Risk & Issue Management
- Backlog & Release Planning
- Go-Live & Cutover Management
- Innovation & Process Optimization
- Strategic Thinking & Execution Excellence