What are the responsibilities and job description for the Production Support Engineer position at Jobs via Dice?
Description
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance. Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues. Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities. Take ownership of problem root cause analysis and implement appropriate remediation. Lead chronic issue investigations to minimize business impact and maintain system health.
Skills
Application support, Production support, Technical support, Troubleshooting, Windows, Active directory, ansible
Top Skills Details
Application support,Production support,Technical support,Troubleshooting,Windows,Active directory,ansible
Additional Skills & Qualifications
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements. Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup. Lead production incident triaging calls. Provide production on-call support, including weekend rotation on a round-robin basis. Execute disaster recovery procedures and strategies.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Plano, TX.
Pay And Benefits
The pay range for this position is $69.00 - $69.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Plano,TX.
Application Deadline
This position is anticipated to close on Mar 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance. Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues. Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities. Take ownership of problem root cause analysis and implement appropriate remediation. Lead chronic issue investigations to minimize business impact and maintain system health.
Skills
Application support, Production support, Technical support, Troubleshooting, Windows, Active directory, ansible
Top Skills Details
Application support,Production support,Technical support,Troubleshooting,Windows,Active directory,ansible
Additional Skills & Qualifications
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements. Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup. Lead production incident triaging calls. Provide production on-call support, including weekend rotation on a round-robin basis. Execute disaster recovery procedures and strategies.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Plano, TX.
Pay And Benefits
The pay range for this position is $69.00 - $69.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Plano,TX.
Application Deadline
This position is anticipated to close on Mar 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $69