Product Operations Program Manager

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Job Title: Product Producer

Industry: Technology / Digital Media & Entertainment

Location: Hybrid onsite schedule in Cupertino, CA OR Culver City, CA

Duration: 12 Months – W2 Contract

Schedule: 40 Hours per Week

Position Overview

• Our Product and Design studio is seeking a Product Producer. This experienced producer will partner closely with Product, Design, Business, Engineering, and Marketing teams to organize, strategize, and guide projects that improve the customer experience with Music.
• The ideal candidate possesses outstanding program management skills and strong creative intuition to partner with Product Management and cross-functional teams, driving the strategic planning of features and the launch of projects and programs for the Music App.
• As part of the Product Operations team, you''ll support the Music Service in partnership with Product Management, Human Interface, Content Design, Engineering, Business, and Marketing teams to manage a portfolio of programs, delivering new capabilities and a roadmap of features.
• You''ll drive process, workflow, and standards for the Product Management team, and play a central role in preparing product demos, executive reviews, and keynote materials.
• A central focus of this role is working across functional partner teams to make our experiences integrated and magical for customers.
• You can run a tight ship, juggling numerous competing priorities and switching contexts, while advocating for exceptional user experience and ensuring the end product is delivered on time and meeting stakeholder expectations.
• When an opportunity arises to take action and move a project forward, you take the initiative to ensure the job gets done.
  
  

Recruiter Insights

• The Team: This role sits within the operational arm of the Product Design and Marketing teams
• The Portfolio: The broader group oversees Music, One, and Podcasts
• Direct Focus: This specific Producer will focus exclusively on driving and delivering features for the Music app
• Act as a program-level professional focused on driving specific projects and feature rollouts end-to-end
• Foster critical discussions around product materials, design, and app features across cross-functional teams
• The hiring manager emphasized a strong need for someone highly proactive who takes the initiative to move work forward
• Must have solid, prior Program Management experience
• They need someone who can operate at a program level, not just task management
• Prior experience in entertainment or streaming is highly preferred, but not a hard requirement if the candidate has a strong tech program background
• Must possess excellent presentation skills and have a proven track record of confidently speaking and presenting in front of large groups
  
  

Key Qualifications

• 5 years as Producer, Project Manager, or Program Manager in tech focused on media or digital entertainment products, with a background in user experience, product management, or creative operations - operations for Product teams is a plus
• Strategic intuition to foster synergies among teams and develop cross-product connections, coupled with the ability to operate on differing project timelines and evolve project plans to meet specific needs
• Deep familiarity with entertainment products and digital services, including the relationship between hardware, software, and services to create engaging customer experiences, and the aptitude for grasping complex concepts and quickly learning new technologies
• Strong interpersonal skills to build relationships, facilitate complex discussions, and handle difficult situations with diplomacy, backed by outstanding oral and written communication skills, including experience presenting to a variety of audiences
• Objective approach to problem-solving to drive alignment in a debate-driven culture, combined with top-notch organizational and prioritization skills, an outstanding work ethic, and a discreet, trustworthy nature
  
  

Responsibilities

• Manage projects end-to-end
• Create and update project plans, including setting milestones and delivering on deadlines
• Track and communicate project milestones and scope changes
• Organize weekly team meetings, distribute updates, and close opens
• Manage large cross-functional project meetings and reviews
• Support the Music Service in partnership with Product Management, Human Interface, Content Design, Engineering, Business, and Marketing teams
• Manage a portfolio of programs, delivering new capabilities and a roadmap of features
• Drive process, workflow, and standards for the Product Management team
• Play a central role in preparing product demos, executive reviews, and keynote materials
• Work across functional partner teams to make experiences integrated and exceptional for customers
• Ensure the end product is delivered on time and meets stakeholder expectations