Sr. Operations Program Manager, Product Operations - Kindle

Description

The Product Operations group is seeking an Senior Operations Program Manager who is excited to work on product that our customers love. We play a critical role in the hardware development process, from pre-concept to launch. Our team ensures successful product launches and ongoing support, enhances the capabilities of our current systems to meet our needs, and drives continuous improvement for the company.

As a Senior Operations Program Manager, you will collaborate with an experienced, cross-disciplinary team to conceive, design, and develop innovative consumer products. You must be responsive, flexible, and capable of thriving in an open, collaborative peer environment.

This role is focused on Pre-Concept engagement with Product Management and Engineering to align on our roadmap and engagement model for our next generations products. This responsibility also spans through the product life, if product-line level operations re-engagement is required.

Key job responsibilities
In this role, you will:

- Deliver results on complex projects involving cross functional teams across the company
- Work with stakeholders to define business requirements and product definition
- Contribute to and influence new product design and architecture
- Understand current system capabilities and limitations
- Problem solve and explore solutions to current processes and systems
- Coordinate with cross functional teams to deliver a quality product on time and at cost
- This role require some international travel to suppliers


A day in the life
- Think big on what we need to deliver for our customer
- Engage with Industrial Design, Engineering and Product Management teams to understand the product design language, roadmap and Product Management strategy
- Learn about new technologies from Engineering and Supply Chain

Basic Qualifications

- 5 years of program management or technical project management experience
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- Bachelor's degree or equivalent in a related technical field
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.