Demo

OnBase Administrator/Developer - Hybrid

Jobs via Dice
Madison, WI Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 5/3/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, VIVA USA INC, is seeking the following. Apply via Dice today!

Title: OnBase Administrator/Developer - Hybrid

Mandatory skills:

OnBase low-to-no code solutions, Hyland, design methodology,

Workview standalone applications, Workflow standalone lifecycles, Workflow/Workview combined solutions,

Document Composition templates, business process, technical documentation,

business requirements, Windows Server administration, IT Service Management,

Jira, Agile, Waterfall SDLC, OnBase Reporting Dashboards,

Microsoft Visio, Microsoft SharePoint, Database reporting

Description:

Project details:

The client supports and manages the OnBase solution. The client is looking for an additional experienced OnBase Contractor to support, maintain, and develop additional functionality with OnBase. Responsibilities include but are not limited to user support and triage of issues, and timely resolution of assigned tickets, identifying patterns of tickets to isolate true root cause and propose solutions and/or changes, suggesting, and demonstrating, conceptual designs to improve the user experience, etc.

Example Responsibilities:

User support and triage of issues, and timely resolution of assigned tickets

Identifying patterns of tickets to isolate true root cause and propose solutions and/or changes

Understanding business requirements to achieve client’s desired outcomes, while adhering to client policies and procedures

Suggesting, and demonstrating, conceptual designs to improve the user experience

High quality module configuration and design using low-to-no-code approach, with minimal oversight

Communication of important updates and/or necessary changes to Management, where appropriate

Recommendation for design improvements to existing solutions

Standard development environment requirements, to include documentation and task tracking

Support for other client team initiatives as needed

Experience:

Required

Completed or recently renewed OnBase Certified Workview Developer (OCWV) (Hyland Certified OnBase WorkView Administrator) certification, within the past 4 years

Building OnBase low-to-no code solutions, following Hyland best practices and design methodology:

Workview standalone applications

Workflow standalone lifecycles

Workflow/Workview combined solutions

Document Composition templates

Design thinking – determine and work toward an outcome, not just following a list of steps

Troubleshooting pre-existing OnBase solutions with minimal existing documentation

Creating and editing business process and technical documentation

Working directly with business users to resolve production issues timely and correctly

Strong communication skills, including verbal (phone/video) and written (email)

Strong analytical, organizational, and task management skills

Desire and ability to actively participate in business requirements gathering sessions and technical reviews

STRONGLY DESIRED

State and/or Local Government work history

Any CompTIA certifications

Windows Server administration experience

IT Service Management (ITIL) certification

Jira experience (user/and or developer)

Agile and Waterfall SDLC (and the ability to determine the best approach given a business need)

Records Retention (the process in general, how it works)

OnBase Reporting Dashboards experience

Microsoft Visio experience

Microsoft SharePoint experience

Database reporting experience

Notes:

Hybrid. Primarily remote but candidate must be available to come onsite as needed.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh M.T

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008

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Salary.com Estimation for OnBase Administrator/Developer - Hybrid in Madison, WI
$83,944 to $106,439
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