Network Support Engineer

Sentinel is seeking an experienced Network Support Engineer to support a key account based in Plano, Texas. In this role you will be supporting an enterprise level network consisting of Cisco and Aruba Routers and Switches, SAN switches and Big IP F5 load balancers. This role is customer facing so you will be representing Sentinel Technologies and its services daily with client stakeholders. This position can be remote but the candidate must provide occasional onsite support in Dallas, TX.

Qualifications

• CCNA certification or equivalent work experience is required
• Excellent communication skills both verbal and written is required
• Ability to provide onsite support at the Plano, Texas location in the event of emergency or special project is required
• Must have the ability to provide support after hours as needed either onsite or remotely.
• Must perform monitoring, troubleshooting and analyzing of the network infrastructure.
• Ability to thoroughly support a Cisco and Aruba networking environment
• Experience with load balancing
• Must assist with gathering data and creating reports as needed
• The candidate must meet and uphold CJIS requirements
• Position requires a bachelor’s degree in computer science or equivalent work experience.
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
  
  

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: $70,000.00/Yr - $95,000.00/Yr

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.