Network Engineer

JOB TITLE:  Network Engineer

SUMMARY:  

The Network Engineer will help to drive the stability and sustainability of our internal network and discover innovative ways to automate and scale our network design. The Network team plays a critical role in building out, responding to network events and determining root cause for internal team and external vendors/ISPs to ensure the network is highly available.

The ideal candidate will be expected to provide high quality network problem management and root cause analysis. He/she will demonstrate an excellent knowledge of networking and networking concepts and theory. The candidate will need to have experience participating in operational network support for a large-scale environment. He/she will have a proven track record of success in driving complex issues to resolution autonomously and/or collaboratively. A love for pushing the envelope on new and existing technology is required.

DUTIES AND RESPONSIBILITIES:

• Provide critical network support for all Aligned Energy networks to diagnose and respond to large-scale networking events
• Work with ISPs to install and diagnose problems between Aligned Energy network and their infrastructure.
• Work with internal teams to troubleshoot any internal networking issues that may arise.
• Working knowledge of wireless networking for installation and troubleshooting
• Deliver business focused solutions and processes that are simple, sustainable and repeatable 
• Partner with our broader engineering organization to reduce operational burden
• Work closely with other networking staff to ensure fast, smooth roll-out of new designs and products
• Drive standards across the network and ensure that we are fully compliant to those standards and policies
• Monitor and manage communications during large-scale events utilizing an established process
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration for routers and DWDM equipment
• Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
• Contribute through innovation to the reduction in the end-to-end cost of delivery 
• Some travel will be required as new sites come online

BASIC QUALIFICATIONS:

• Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols.
• Substantial background in support large scale service provider or enterprise networks.
• Significant past experience with protocols and concepts: BGP, OSPF, TCP/IP, UDP, HSRP, VRF, VPC, DNS, ARP, Tunnels & Port Channeling
• Excellent analytical skills
• Detail oriented with strong written and verbal communication skills
• Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies
• Ability to participate in on-call duties are an expected part of this position
• Willingness to work off hours as needed

PREFERRED QUALIFICATIONS:

• A relevant degree in a related technical discipline or at least four years relevant experience in a large-scale network operations environment is preferred.
• Effective prioritization and time management
• CCNA/CCNP certifications a plus

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Aligned Energy is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.   All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.