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The NetDocuments Administrator is responsible for the configuration, maintenance, and support of the NetDocuments cloud-based document management system (DMS). This role ensures optimal system performance, user access control, integration with enterprise applications, and compliance with organizational policies and legal standards.
Key Responsibilities:
System Administration & Configuration
Manage NetDocuments system settings, workspaces, cabinets, profiles, and templates.
Configure security policies, user roles, and access permissions.
Monitor system performance and troubleshoot issues.
User Support & Training
Provide Tier 2/3 support to users across departments.
Develop and deliver training materials and sessions for end-users and power users.
Maintain documentation for system usage and best practices.
Integration & Automation
Collaborate with IT teams to integrate NetDocuments with other enterprise systems (e.g., Microsoft 365, Salesforce, SharePoint).
Support API-based automation and workflows.
Compliance & Governance
Ensure data retention, audit trails, and compliance with legal and regulatory requirements.
Manage document lifecycle policies and metadata standards.
Vendor & License Management
Liaise with NetDocuments support and account teams.
Track license usage and renewals.
3 years of experience administering NetDocuments or similar DMS platforms.
Strong understanding of document management principles, metadata, and security.
Experience with SSO, Active Directory, and cloud-based integrations.
Excellent communication and problem-solving skills.
Preferred Skills:
Familiarity with legal operations or law firm environments.
Experience with NetDocuments ndOffice, ndSync, and ndMail.
Knowledge of compliance frameworks (e.g., GDPR, HIPAA).
Scripting or automation experience (e.g., PowerShell, REST APIs).
The NetDocuments Administrator is responsible for the configuration, maintenance, and support of the NetDocuments cloud-based document management system (DMS). This role ensures optimal system performance, user access control, integration with enterprise applications, and compliance with organizational policies and legal standards.
Key Responsibilities:
System Administration & Configuration
Manage NetDocuments system settings, workspaces, cabinets, profiles, and templates.
Configure security policies, user roles, and access permissions.
Monitor system performance and troubleshoot issues.
User Support & Training
Provide Tier 2/3 support to users across departments.
Develop and deliver training materials and sessions for end-users and power users.
Maintain documentation for system usage and best practices.
Integration & Automation
Collaborate with IT teams to integrate NetDocuments with other enterprise systems (e.g., Microsoft 365, Salesforce, SharePoint).
Support API-based automation and workflows.
Compliance & Governance
Ensure data retention, audit trails, and compliance with legal and regulatory requirements.
Manage document lifecycle policies and metadata standards.
Vendor & License Management
Liaise with NetDocuments support and account teams.
Track license usage and renewals.
3 years of experience administering NetDocuments or similar DMS platforms.
Strong understanding of document management principles, metadata, and security.
Experience with SSO, Active Directory, and cloud-based integrations.
Excellent communication and problem-solving skills.
Preferred Skills:
Familiarity with legal operations or law firm environments.
Experience with NetDocuments ndOffice, ndSync, and ndMail.
Knowledge of compliance frameworks (e.g., GDPR, HIPAA).
Scripting or automation experience (e.g., PowerShell, REST APIs).
