Manager IT, BI

Shift

Monday - Friday - 1st Shift (Day)

General Summary

The role is responsible for leading the design, development, and delivery of data analytics and reporting solutions that support strategic and operational decision-making. This role bridges business needs and IT capabilities, ensuring scalable, reliable, and insightful data solutions.

Primary Responsibilities

• Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.
• Define and execute BI and analytics strategy aligned with business objectives.
• Lead and mentor BI developers, analysts, and data engineers.
• Develop dashboards, reports, and data models (Power BI).
• Ensure data accuracy, consistency, and performance optimization.
• Collaborate with stakeholders to translate business needs into BI solutions.
• Oversee data warehousing, ETL/ELT processes, and system integrations.
• Implement data governance and quality frameworks.
• Drive adoption of BI tools and data-driven culture.
• Evaluate and implement advanced analytics and emerging technologies.
• Other duties as assigned.
  
  

Required Qualifications & Experience:

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field.
• 8 years of experience in BI, data analytics, or data engineering.
• 4 years in leadership or managerial roles.
• Experience with enterprise systems (ERP, CRM, WMS).
• Strong SQL and data modeling expertise.
• Experience with: BI Tools, Databases, ETL Tools, Cloud Platforms.
  
  

Preferred Qualifications & Experience:

• Experience with data lakes and lakehouse architecture.
• Exposure to AI/ML and advanced analytics.
• Knowledge of Agile/Scrum methodologies.
• Industry experience in Supply Chain, Healthcare, Retail, or Logistics.
  
  

Skills & Abilities:

• Leadership and team management.
• Strong communication and stakeholder engagement.
• Strategic thinking and problem-solving.
• Ability to translate data into actionable insights.
  
  

Requirements, Perks, and Bene?ts (US-Exempt)

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds
  
  

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

• Know your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)
  
  

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please

contact

Perks and Benefits at FedEx Supply Chain (FSC):

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days of
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty
  
  

Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.