What are the responsibilities and job description for the Learning Technology Specialist position at Jobs via Dice?
RESPONSIBILITIES:
Kforce has a client that is seeking a Learning Technology Specialist in Warren, MI.
Key Responsibilities:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Learning Technology Specialist in Warren, MI.
Key Responsibilities:
- Deliver hands-on operational and technical support for enterprise learning platforms, focusing on system stability, platform changes, and user assistance
- Support includes LMS-to-LMS migration, data validation, and platform stabilization, with an emphasis on execution rather than ownership or migration leadership
- Support day-to-day administration of enterprise LMS/LXP platforms (e.g., Cornerstone, Degreed, Workday)
- Configure courses, curricula, assignments, audiences, and learning paths
- Perform quality checks on content, metadata, and learner experience
- Provide Tier 2 support for platform issues; troubleshoot and escalate as needed
- Assist with content uploads, testing, and validation (SCORM/xAPI)
- Support release testing, regression testing, and post release verification
- Execute configuration changes based on defined requirements
- Help burn down operational backlogs (tickets, cleanup, reporting requests)
- Run and validate standard LMS/LXP reports
- Support data checks related to completions, assignments, and user access
- Assist with Workday user file validation and issue identification (no ownership of integration design)
- Document issues and patterns for escalation to IT or vendors
- Work with platform vendor support teams on tickets and defects
- Support internal stakeholders (L&D, HR, IT) by answering platform questions
- Document solutions, FAQs, and standard operating procedures
- Bachelor's degree in Learning or equivalent years of experience and lesser degree
- 5 years supporting enterprise LMS/LXP platforms
- Strong understanding of LMS administration, learning assignments, and reporting
- Experience working with SCORM/xAPI content
- Comfortable working from defined requirements and processes
- Strong documentation and communication skills
- Experience with Cornerstone, Degreed, or Workday
- Familiarity with ServiceNow or ticketing workflows
- Experience supporting platform upgrades or stabilization periods
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.