Lead ServiceNow Portal Developer

Job Title: Lead ServiceNow (Portal) Developer

Location: Washington D.C. – Hybrid Remote

Eligibility: Candidate must possess an active Secret clearance

Job Description:

Job Description:

Lead ServiceNow Developer with Portal Experience

Education: Bachelors with 10 Years of Professional Experience

Position Location: Remote

Clearance level: Secret

Qualifications

• 3 years or more of experience developing ServiceNow solutions in
  
  

Portal

• 5 years or more of General ServiceNow Implementation experience
• Demonstratable experience building portal widgets and customizing
  
  

ServiceNow components

• Design, develop, and maintain custom ServiceNow Service Portals,
  
  

ensuring intuitive user interfaces and optimal user experience

• Create and enhance custom widgets using AngularJS, JavaScript, HTML,
  
  

and CSS to extend portal functionality and meet specific business

Requirements

• Hands-on experience configuring or building ServiceNow applications
• Experience in supporting architecture and product owner team in
  
  

establishing users, groups, and roles in ServiceNow

• Support program team as technical advisor, overseeing technical
  
  

aspects of implementations, resolving technical issues, and defining

best practices for configuration, scripting, and workflow automation

• 3 or more years of Integration experience (SOAP, REST, and JSON as
  
  

well as JDBC and file imports)

• In-depth knowledge of ServiceNow platform capabilities and best
  
  

practices

• Strong scripting skills in JavaScript
• Experience in customizing UI and creating complex workflows
• Understanding of integration techniques with external systems
• Experience working in IL5 and IL6 environments is preferred
• ServiceNow certifications preferred
• ServiceNow Certified System Administrator preferred
• ServiceNow Certified Application Developer preferred
  
  

Responsibilities

• Collaborate closely with stakeholders to address specific business
  
  

needs and enhance client satisfaction through effective ServiceNow

solutions.

• Partner with Solutions Architects and Business Analysts to gather
  
  

and document business objectives and functional requirements.

• Portal Design, Creation of Widgets, Workflow Integration and
  
  

automation

• Work closely with government Product Owners to translate
  
  

requirements to technical implementation and delivery

• Support architects in designing and integrating ServiceNow with
  
  

other systems and applications.

• Facilitate data migration processes from legacy systems to
  
  

ServiceNow, ensuring data accuracy and consistency.

• Conduct detailed testing of ServiceNow configurations to confirm
  
  

functionality and safeguard data integrity.

• Monitor platform performance and apply strategies to optimize the
  
  

efficiency of ServiceNow solutions.

• Support the program team on change management activities
• Provide training and resources to help end-users smoothly integrate
  
  

and adopt the implemented solutions.

• Diagnose and resolve technical issues related to ServiceNow
  
  

deployments.

• Stay informed about the latest ServiceNow features, updates, and
  
  

best practices to drive continuous program improvements.

• Collaborate with scrum team members in an Agile / Scale Agile
  
  

Framework environment

• Ensure technical documentation for configurations and customizations
  
  

is thorough and complete.