What are the responsibilities and job description for the Lead ServiceNow Portal Developer position at Arena Technical Resources?
Job Title: Lead ServiceNow (Portal) Developer
Location: Washington D.C. – Hybrid Remote
Eligibility: Candidate must possess an active Secret clearance
Job Description:
Job Description:
Lead ServiceNow Developer with Portal Experience
Education: Bachelors with 10 Years of Professional Experience
Position Location: Remote
Clearance level: Secret
Qualifications
- 3 years or more of experience developing ServiceNow solutions in
Portal
- 5 years or more of General ServiceNow Implementation experience
- Demonstratable experience building portal widgets and customizing
ServiceNow components
- Design, develop, and maintain custom ServiceNow Service Portals,
ensuring intuitive user interfaces and optimal user experience
- Create and enhance custom widgets using AngularJS, JavaScript, HTML,
and CSS to extend portal functionality and meet specific business
requirements
- Hands-on experience configuring or building ServiceNow applications
- Experience in supporting architecture and product owner team in
establishing users, groups, and roles in ServiceNow
- Support program team as technical advisor, overseeing technical
aspects of implementations, resolving technical issues, and defining
best practices for configuration, scripting, and workflow automation
- 3 or more years of Integration experience (SOAP, REST, and JSON as
well as JDBC and file imports)
- In-depth knowledge of ServiceNow platform capabilities and best
practices
- Strong scripting skills in JavaScript
- Experience in customizing UI and creating complex workflows
- Understanding of integration techniques with external systems
- Experience working in IL5 and IL6 environments is preferred
- ServiceNow certifications preferred
- ServiceNow Certified System Administrator preferred
- ServiceNow Certified Application Developer preferred
Responsibilities
- Collaborate closely with stakeholders to address specific business
needs and enhance client satisfaction through effective ServiceNow
solutions.
- Partner with Solutions Architects and Business Analysts to gather
and document business objectives and functional requirements.
- Portal Design, Creation of Widgets, Workflow Integration and
automation
- Work closely with government Product Owners to translate
requirements to technical implementation and delivery
- Support architects in designing and integrating ServiceNow with
other systems and applications.
- Facilitate data migration processes from legacy systems to
ServiceNow, ensuring data accuracy and consistency.
- Conduct detailed testing of ServiceNow configurations to confirm
functionality and safeguard data integrity.
- Monitor platform performance and apply strategies to optimize the
efficiency of ServiceNow solutions.
- Support the program team on change management activities
- Provide training and resources to help end-users smoothly integrate
and adopt the implemented solutions.
- Diagnose and resolve technical issues related to ServiceNow
deployments.
- Stay informed about the latest ServiceNow features, updates, and
best practices to drive continuous program improvements.
- Collaborate with scrum team members in an Agile / Scale Agile
Framework environment
- Ensure technical documentation for configurations and customizations
is thorough and complete.
Salary : $180,000 - $200,000