Lead Salesforce Platform Administrator

Dice is the leading career destination for tech experts at every stage of their careers. Our client, USG, Inc., is seeking the following. Apply via Dice today!

Position: Lead Salesforce Platform Administrator

Interview Mode: Microsoft Teams

Work Arrangement: Remote (occasional onsite meetings required)

Preferred Location: Columbus, Ohio

Work Location (County): Franklin County

Experience Required: 8 years

Education: Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field

Laptop: Shipped or Pick Up

Job Responsibilities

• Create and manage system changes without interruption to users
• Modify and configure the system to increase usability and business value
• Perform daily Salesforce administration including user setup, permission groups, object/field customization, record types, page layouts, and validations
• Manage CRUD operations and maintenance of user and system licenses
• Communicate system enhancements and changes to users
• Monitor usage and mentor users/groups requiring assistance
• Enhance overall end-user experience on an ongoing basis
• Document company processes, workflows, and field mappings
• Create new processes and related reporting
• Import data as required
• Monitor and manage exception logs for back-end integrations with SFDC
• Monitor, maintain, and improve data quality
• Create and maintain dashboards and reports, including folder maintenance
  
  

Mandatory Skills

• Salesforce.com Administrator Certification (Required)
• Bachelor's degree in Information Technology or related field
• Strong analytical and problem-solving skills
• Detail-oriented, self-starter with excellent written and interpersonal skills
• Ability to work independently and collaboratively within a team
• Excellent communication skills with an enthusiastic personality
  
  

Certifications / Desired Skills

• Salesforce
• Salesforce Service Cloud
• Salesforce Shield
• Drawloop
• Copado
• ezProtect
• OwnBackup (backups and seeding)
• Metazoa Snapshot
  
  

Preferred Qualification

• Candidates located in or near Columbus, OH preferred
  
  

If you are interested, please reply with:

• Updated resume
• Salesforce Administrator certification details
• Current location
• Availability to interview
  
  

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