Salesforce Administrator

Engagement Type

Contract



Job
Description:

|

• Create

and manage changes to the system without interruption to the user

• Modify/configure

the system to increase benefits and usability

• Daily

administration and support of Salesforce including but not limited to
managing multiple user setups, permission groups, customization of
objects, fields, record types, page layouts and validations

• CRUD

management & maintenance of user & system licenses

• Communicate

with users regarding new features, enhancements, and changes to the
system

• Monitor

usage and mentor users/groups needing assistance

• Continually

seek ways to further enhance the end-user experience

• Document

company processes and workflows

• Develop

process documentation and field maps

• Create

new processes and associated reporting

• Import

data as appropriate

• Monitor

and manage exception logs for back-end system integration with SFDC

• Monitor,

maintain & improve data quality

• Create

& maintain dashboards

• Create

& maintain reports including folder maintenance


|




Mandatory skills

|

• Salesforce.com

Administrator certification is required

• Bachelor’s

degree in information technology or related field

• Excellent

analysis and problem-solving skills

• Detail

oriented and self-starter with strong written and interpersonal skills

• Ability

to work independently, as well as part of a team

• Great

communication skills with enthusiastic personality






|




Certifications
or Desired skills if any

|

Salesforce

Salesforce
Service Cloud

Salesforce
Shield

Drawloop

Copado

ezProtect

OwnBackup

• backups and seeding

Metazoa
Snapshot



|




Nice To Have
Skills

|

Strong work ethic/Time & attendance punctuality

|




Qualifying
questions if any

|

• Candidates

in Columbus, OH - preferred

|




Open to

|

MBE Only

|




Laptop Shipped/
Need to pick up

|

Shipped or Pick up

|

Required/Desired Skills

Skill Required/Desired Amount of Experience • Salesforce.com Administrator certification is required Required • Bachelor’s degree in information technology or related field Required Experience working administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, Required 5.0 Years Experience CRUD management & maintenance of user & system licenses Required 5.0 Years experience Monitoring and manaing exception logs for back-end system integration with SFDC Required