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Lead Operations Support Specialist
Judit Inc - Aiken, SC, United States
Tagged: Technology
Job Title: Senior Technical Advisor
Working Title: Lead Operations Support Specialist / Operations First Line Manager Mentor
Position is staffed to provide mentoring for First line Managers in Operations and support groups in the following areas:
effort as a SRTE First Line Manager.
Position is responsible for mentoring and evaluating SRTE Operations FLM personnel and support groups (e.g. Tritium Facilities Lab FLM, Reservoir Surveillance SOMs, Outside
Facilities FLM) on the areas stated in the Purpose of Position.
Additionally, performance of each FLM will be recorded against an Apprentice Checklist. Evaluations shall be accomplished in multiple environments (including in-position and 1-on-1, both on day shift and backshift.) Provide Processing Best Practices Input ad-hoc.
DUTIES
Plan, develop, implement and administer a variety of broad or unique programmatic, technical or administrative functions in direct or indirect support of operations. Provide immediate level guidance, work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or operations support capacity. Act in a lead capacity and may direct the work of both exempt and nonexempt employees in a non-supervisory capacity.
Perform a wide variety of complex, advanced and diverse functions in direct or indirect support of operations in the area, department, section, unit or work group assigned. Receive assignments in the form of objectives and establish goals to meet objectives. Exhibit competency at the highest technical or programmatic level as demonstrated through both personal expertise and the effective direction and leadership of assigned work group. Provide centralized control of a program or process that supports operations. Interpret and communicate programmatic, technical or process changes to operations personnel. Generally acknowledged as the highest level subject matter expert in a staff position for the general function or area supported. Monitor and assess operations-related evolutions in facility systems or equipment. Ensure the safe and optimally efficient operation of facility systems and equipment. Perform periodic reviews and assessments to ensure facility systems are operating properly and are being maintained within required limits. Maintain a comprehensive awareness of scheduled or anticipated work evolutions or other related operations support activities that could impact facility operations on shift/area of responsibility. Demonstrate positive and adverse trends in operations and operations support Performance measures. Identify causal factors and develop recommendations to mitigate adverse trends and to enhance positive trends.
Prepare and/or review facility work packages and related work control processes in support of operations. Review and ensure the communication and understanding of new and revised technical and operations procedures, bulletins and required reading to operators and other relevant operations support personnel. Conduct training for operations personnel on new systems and equipment and evaluate and critique performance. Function in a variety of contingency coordinator roles in support of operations. May provide feedback and recommendations to management on work group performance for training, discipline, promotion and demotion. May provide relief for or represent the next immediate level of management.
Education & Experience
Education:
Lead Operations Support Specialist
Judit Inc - Aiken, SC, United States
Tagged: Technology
Job Title: Senior Technical Advisor
Working Title: Lead Operations Support Specialist / Operations First Line Manager Mentor
Position is staffed to provide mentoring for First line Managers in Operations and support groups in the following areas:
- SRTE Process Knowledge
- Conduct of Operations
- Employee and Personal Accountability
- Management Expectations
- Employee Development
- Time Management
effort as a SRTE First Line Manager.
Position is responsible for mentoring and evaluating SRTE Operations FLM personnel and support groups (e.g. Tritium Facilities Lab FLM, Reservoir Surveillance SOMs, Outside
Facilities FLM) on the areas stated in the Purpose of Position.
Additionally, performance of each FLM will be recorded against an Apprentice Checklist. Evaluations shall be accomplished in multiple environments (including in-position and 1-on-1, both on day shift and backshift.) Provide Processing Best Practices Input ad-hoc.
DUTIES
Plan, develop, implement and administer a variety of broad or unique programmatic, technical or administrative functions in direct or indirect support of operations. Provide immediate level guidance, work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or operations support capacity. Act in a lead capacity and may direct the work of both exempt and nonexempt employees in a non-supervisory capacity.
Perform a wide variety of complex, advanced and diverse functions in direct or indirect support of operations in the area, department, section, unit or work group assigned. Receive assignments in the form of objectives and establish goals to meet objectives. Exhibit competency at the highest technical or programmatic level as demonstrated through both personal expertise and the effective direction and leadership of assigned work group. Provide centralized control of a program or process that supports operations. Interpret and communicate programmatic, technical or process changes to operations personnel. Generally acknowledged as the highest level subject matter expert in a staff position for the general function or area supported. Monitor and assess operations-related evolutions in facility systems or equipment. Ensure the safe and optimally efficient operation of facility systems and equipment. Perform periodic reviews and assessments to ensure facility systems are operating properly and are being maintained within required limits. Maintain a comprehensive awareness of scheduled or anticipated work evolutions or other related operations support activities that could impact facility operations on shift/area of responsibility. Demonstrate positive and adverse trends in operations and operations support Performance measures. Identify causal factors and develop recommendations to mitigate adverse trends and to enhance positive trends.
Prepare and/or review facility work packages and related work control processes in support of operations. Review and ensure the communication and understanding of new and revised technical and operations procedures, bulletins and required reading to operators and other relevant operations support personnel. Conduct training for operations personnel on new systems and equipment and evaluate and critique performance. Function in a variety of contingency coordinator roles in support of operations. May provide feedback and recommendations to management on work group performance for training, discipline, promotion and demotion. May provide relief for or represent the next immediate level of management.
Education & Experience
Education:
- Bachelor’s degree in a technical discipline and 12 years of relevant experience
- Associate degree in a technical discipline and 16 years of relevant experience
- High School Diploma and 20 years of relevant experience
- A comprehensive level of knowledge and understanding of all aspects of the functional area assigned is required, including specific knowledge of a facility or area or location supported, where appropriate.
- Thorough knowledge and understanding of all pertinent policies, practices, procedures, DOE orders and regulatory statutes which impact the function or facility supported.
- Candidate must be able to obtain and maintain a DOE “Q” security clearance.
- An active DOE clearance is not initially required to perform assigned duties. After award, the selected candidate will be notified when to apply for a clearance based on specific work assignments.
- Candidates who have possessed an active DOE clearance (L or Q) within the past two (2) years are preferred.
- Required NLT Twenty Years Experience in SRTE Operations and Maintenance, including Operations Management leadership experience.
- SRS site level procedures (2S, 1Y, 5B)
- SRTE-Specific subject matter, including process knowledge
- Personnel Development
- Problem Solving:
- Mentor shall be capable of assessing progress towards best-practice standards and willing to either endorse or remediate a given candidate.