What are the responsibilities and job description for the Jr. Network Administrator position at Jobs via Dice?
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Description
We are looking for a Jr. Network Administrator to support daily infrastructure operations and deliver dependable technical assistance across the organization in Philadelphia, Pennsylvania. This position combines hands-on systems and network administration with responsive end-user support, including service for senior leadership. The ideal candidate brings strong experience with Microsoft environments, device management, and troubleshooting, along with a careful approach to documentation and operational consistency.
Responsibilities:
Oversee backup operations by monitoring job success, resolving failures, and maintaining accurate records for related projects and procedures.
Support the stability of the company network by tracking performance, addressing connectivity issues, and assisting with routine maintenance across core infrastructure.
Administer Microsoft technologies including Intune, Azure, Microsoft 365, and Active Directory to manage users, devices, access, and system policies.
Maintain both physical and virtual Windows server environments to ensure reliable performance, availability, and ongoing system health.
Manage VoIP platforms and provide technical administration to keep communication services functioning effectively.
Contribute to IT planning efforts by helping define project needs, preparing documentation, and supporting implementation activities.
Serve as an escalation point for help desk staff by handling more complex technical issues and driving timely resolution.
Create and refine standard operating procedures for commonly supported technologies to improve consistency, knowledge sharing, and service delivery.
Deliver high-touch technical support to end users, including executive-level assistance for hardware and software issues across iOS and iPadOS devices.
Assist with development and integration initiatives as needed, while supporting additional infrastructure and administrative tasks assigned by the IT team.
Requirements
Demonstrated experience supporting Windows desktop and server platforms, with working knowledge of Azure gained through hands-on experience and/or Microsoft certifications.
Strong background providing support for iOS and iPadOS devices in a business environment.
Advanced networking knowledge with the ability to diagnose, isolate, and resolve technical issues across LAN and related infrastructure.
Experience working with cybersecurity tools, antivirus platforms, firewalls, and network equipment such as Cisco routers.
Familiarity with Microsoft 365 applications, including core business tools such as Word and Excel.
Excellent communication, customer service, analytical, and problem-solving skills, with strong attention to detail.
Ability to lift up to 50 pounds as needed for hardware handling and workstation or infrastructure support tasks.
Bachelor's degree in information technology, computer science, or a related field with three years of similar experience, or five to seven years of proven technical support experience in a Windows-based environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for a Jr. Network Administrator to support daily infrastructure operations and deliver dependable technical assistance across the organization in Philadelphia, Pennsylvania. This position combines hands-on systems and network administration with responsive end-user support, including service for senior leadership. The ideal candidate brings strong experience with Microsoft environments, device management, and troubleshooting, along with a careful approach to documentation and operational consistency.
Responsibilities:
Oversee backup operations by monitoring job success, resolving failures, and maintaining accurate records for related projects and procedures.
Support the stability of the company network by tracking performance, addressing connectivity issues, and assisting with routine maintenance across core infrastructure.
Administer Microsoft technologies including Intune, Azure, Microsoft 365, and Active Directory to manage users, devices, access, and system policies.
Maintain both physical and virtual Windows server environments to ensure reliable performance, availability, and ongoing system health.
Manage VoIP platforms and provide technical administration to keep communication services functioning effectively.
Contribute to IT planning efforts by helping define project needs, preparing documentation, and supporting implementation activities.
Serve as an escalation point for help desk staff by handling more complex technical issues and driving timely resolution.
Create and refine standard operating procedures for commonly supported technologies to improve consistency, knowledge sharing, and service delivery.
Deliver high-touch technical support to end users, including executive-level assistance for hardware and software issues across iOS and iPadOS devices.
Assist with development and integration initiatives as needed, while supporting additional infrastructure and administrative tasks assigned by the IT team.
Requirements
Demonstrated experience supporting Windows desktop and server platforms, with working knowledge of Azure gained through hands-on experience and/or Microsoft certifications.
Strong background providing support for iOS and iPadOS devices in a business environment.
Advanced networking knowledge with the ability to diagnose, isolate, and resolve technical issues across LAN and related infrastructure.
Experience working with cybersecurity tools, antivirus platforms, firewalls, and network equipment such as Cisco routers.
Familiarity with Microsoft 365 applications, including core business tools such as Word and Excel.
Excellent communication, customer service, analytical, and problem-solving skills, with strong attention to detail.
Ability to lift up to 50 pounds as needed for hardware handling and workstation or infrastructure support tasks.
Bachelor's degree in information technology, computer science, or a related field with three years of similar experience, or five to seven years of proven technical support experience in a Windows-based environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.