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IT Project Leader – Network & Infrastructure Delivery
Main Responsibilities
IT Project Leader – Network & Infrastructure Delivery
Main Responsibilities
- Lead end-to-end network and infrastructure projects from initiation through deployment, operational handoff, and support transition
- Coordinate cross-functional teams including business stakeholders, network engineers, infrastructure teams, cybersecurity teams, telecom providers, and external vendors
- Manage project scope, schedules, budgets, resource allocation, risks, dependencies, and delivery milestones
- Ensure alignment between business requirements and network/infrastructure solutions
- Drive governance activities including steering committees, status reporting, KPIs, issue tracking, risk mitigation, and executive escalations
- Ensure compliance with client standards, cybersecurity policies, change management procedures, and documentation requirements
- Coordinate network implementations, migrations, upgrades, site rollouts, data center activities, and cloud connectivity initiatives
- Manage incidents, changes, releases, and operational transition activities following ITIL best practices
- Monitor project delivery performance related to quality, cost, timelines, and service availability
- Support Agile, Scrum, Waterfall, or hybrid project delivery methodologies based on customer requirements
- Coordinate testing, validation, deployment readiness, cutover planning, and post-implementation support
- Manage third-party vendors, telecom carriers, hardware providers, and Statements of Work (SoWs)
- Ensure effective communication and synchronization between geographically distributed and cross-functional teams
- Serve as the primary client-facing lead for project coordination, delivery oversight, and stakeholder communication
- Strong IT infrastructure and network project management background
- Experience managing enterprise network projects including LAN/WAN, SD-WAN, wireless, firewall, VPN, VoIP, cloud networking, and data center initiatives
- Knowledge of network technologies, infrastructure operations, cybersecurity, and enterprise IT environments
- Familiarity with Agile methodologies (Scrum, SAFe, Kanban) and/or traditional PM frameworks (PMP, Prince2, Waterfall)
- Experience with tools such as Jira, Confluence, ServiceNow, MS Project, Visio, and reporting/dashboard platforms
- Strong understanding of ITIL processes including incident, problem, change, and release management
- Excellent stakeholder management, communication, and executive reporting skills
- Strong risk management, troubleshooting, and problem-solving capabilities
- Ability to work effectively in complex, global, and highly regulated enterprise environments
- Experience coordinating onshore, offshore, and third-party delivery teams preferred
- Client business and operational teams
- Network engineering and infrastructure teams
- Cybersecurity and cloud operations teams
- External vendors, telecom providers, and subcontractors
- Global delivery teams across multiple regions and time zones
- Project management
- Infrastructure and network delivery coordination
- Operational oversight
- Technical understanding
- Client relationship management
- Vendor and partner coordination
- PMP, Prince2, Certified Scrum Master (CSM), or SAFe certifications
- ITIL Foundation or ITIL Practitioner certification
- Network-related certifications such as Cisco (CCNA/CCNP), AWS, Azure, Fortinet, Palo Alto, or equivalent are a plus