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We are hiring an IT Administrator to start immediately for a Manufacturing company in Buena Park, CA.
We are hiring an IT Administrator to start immediately for a Manufacturing company in Buena Park, CA.
- This is a 100% on site position in Buena Park, CA
- Contract to hire, salary is up to 80k/year on W2
- Provide hands-on technical support for telephony systems, end-user devices, and workplace technology.
- Diagnose and resolve issues related to hardware, software, and system performance in a timely manner.
- Install, configure, and maintain desktops, laptops, peripherals, and required applications.
- Address network connectivity and workstation access issues.
- Evaluate, recommend, and assist with integrating new systems and tools into the environment.
- Manage and update service requests within the ticketing platform, ensuring accuracy and follow-through.
- Perform routine system maintenance and support equipment refresh initiatives.
- Prepare and maintain technical documentation, including installation and support procedures.
- Track project work and communicate progress updates.
- Maintain accurate records of IT assets (hardware and software).
- Support document management processes, including retrieval of scanned files.
- Coordinate vendor sourcing and pricing for technology purchases.
- Assist users with collaboration and communication tools.
- Support onboarding by guiding employees on systems, applications, and network usage.
- Oversee office printing resources, including supplies and efficiency improvements.
- Administer and support business systems, applications, databases, and communications platforms.
- Maintain virtualized environments (Hyper-V), ensuring system health and replication.
- Document and support network architecture, including troubleshooting methodologies.
- Deploy and configure virtual servers and related services.
- Provision user accounts and resolve access, permissions, and device-related issues.
- Configure and support network infrastructure, including switches, firewalls, and wireless systems.
- Ensure overall reliability, security, and scalability of network operations.
- Troubleshoot remote access, VPN, and voice systems (VoIP).
- Manage backup processes and support data recovery as needed.
- Monitor systems for security risks and implement safeguards against unauthorized access.
- Support Microsoft 365 environment, including email flow, DNS, and related services.
- Implement and maintain Group Policy and directory structures to strengthen security.
- Administer ERP/CRM platforms (e.g., user setup, permissions, configurations).
- Develop reporting and dashboards using tools such as SQL, Power BI, and similar platforms.
- Research and recommend improvements to enhance system performance, security, and productivity.
- Partner with IT leadership on process improvements and operational efficiencies.
- Stay informed on emerging technologies and cybersecurity trends.
- Manage credential policies and perform regular updates.
- Apply required system, software, and firmware updates.
- Respond to and resolve infrastructure-related tickets.
- Strong knowledge of IT systems, end-user support, and business applications.
- Demonstrated troubleshooting and analytical problem-solving abilities.
- Highly organized with strong attention to detail.
- Ability to manage competing priorities and work effectively under deadlines.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft 365.
- Reliable with strong work ethic and attendance.
- Flexible and adaptable to changing priorities.
- High school diploma required; additional education or certifications preferred.
- Minimum of 5 years in IT support or systems administration.
- Experience in manufacturing or ERP environments is preferred.