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Description
We are looking for an IT Administrator to support daily technology operations for a manufacturing environment in Texas. This contract-to-permanent position is ideal for someone who enjoys being the go-to onsite IT resource, delivering responsive support to office staff, production users, and leadership. The role combines hands-on desktop support, basic systems administration, and coordination with external partners to keep devices, collaboration tools, and core infrastructure running smoothly.
Responsibilities:
Deliver first- and second-level technical assistance for employees by diagnosing and resolving issues related to workstations, software, peripherals, and basic connectivity.
Act as the primary onsite IT contact, managing incoming support requests, setting priorities, and ensuring timely follow-through on open tickets.
Maintain employee technology assets, including desktops, laptops, mobile devices, printers, scanners, and other endpoint equipment used in office and production settings.
Provide high-touch technical support for leadership and key business users, ensuring a thorough and service-focused experience.
Support conference rooms and meeting technology by keeping audio-visual systems operational and ready for daily use.
Troubleshoot and assist with manufacturing floor technology such as handheld scanners, label printers, and non-traditional workstations.
Administer core user access and device-related tasks within Active Directory, Microsoft Entra ID, Microsoft 365 Enterprise, and Windows 11 environments.
Partner with managed service providers and outside vendors to address issues involving servers, firewalls, security, and broader infrastructure performance.
Requirements
Experience providing Tier 1 and Tier 2 desktop or help desk support in a manufacturing environment.
Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft 365 Enterprise administration.
Hands-on ability to troubleshoot hardware, software, Windows 11 systems, and common end-user technical issues.
Experience supporting endpoints hosted in Intune.
Familiarity with service desk ticket management and the ability to organize and prioritize support demands independently.
Experience supporting audio-visual technology, conference room systems, and user collaboration tools.
Ability to coordinate effectively with third-party vendors and managed service providers.
Strong communication skills and professionalism when assisting employees across office and manufacturing environments.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for an IT Administrator to support daily technology operations for a manufacturing environment in Texas. This contract-to-permanent position is ideal for someone who enjoys being the go-to onsite IT resource, delivering responsive support to office staff, production users, and leadership. The role combines hands-on desktop support, basic systems administration, and coordination with external partners to keep devices, collaboration tools, and core infrastructure running smoothly.
Responsibilities:
Deliver first- and second-level technical assistance for employees by diagnosing and resolving issues related to workstations, software, peripherals, and basic connectivity.
Act as the primary onsite IT contact, managing incoming support requests, setting priorities, and ensuring timely follow-through on open tickets.
Maintain employee technology assets, including desktops, laptops, mobile devices, printers, scanners, and other endpoint equipment used in office and production settings.
Provide high-touch technical support for leadership and key business users, ensuring a thorough and service-focused experience.
Support conference rooms and meeting technology by keeping audio-visual systems operational and ready for daily use.
Troubleshoot and assist with manufacturing floor technology such as handheld scanners, label printers, and non-traditional workstations.
Administer core user access and device-related tasks within Active Directory, Microsoft Entra ID, Microsoft 365 Enterprise, and Windows 11 environments.
Partner with managed service providers and outside vendors to address issues involving servers, firewalls, security, and broader infrastructure performance.
Requirements
Experience providing Tier 1 and Tier 2 desktop or help desk support in a manufacturing environment.
Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft 365 Enterprise administration.
Hands-on ability to troubleshoot hardware, software, Windows 11 systems, and common end-user technical issues.
Experience supporting endpoints hosted in Intune.
Familiarity with service desk ticket management and the ability to organize and prioritize support demands independently.
Experience supporting audio-visual technology, conference room systems, and user collaboration tools.
Ability to coordinate effectively with third-party vendors and managed service providers.
Strong communication skills and professionalism when assisting employees across office and manufacturing environments.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.