Integrator SHM

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Integrator SHM

DENTON TX 3 days a week on site

Travel to Paris France and Chihuahua Mexico offices about 7 times a year combined travel for a week

JD-

• Preparation including means to access and feed the solution (printers, barcode readers,…)
• Provide day-to-day functional & technical support to the Business Units already deployed with SHM solution (run mode) using SEP ticketing systems
• Monitor system alerts for already SHM deployed programs to anticipate any system malfunction
• Analyse, challenge and answer defects/evolutions in a timely manner / escalate topics with elements required for the analysis and with the right priority into their/our ticketing system setting up cation plans
• Identify Business Unit required evolutions that can impact Core Solution and coordinate short term to long term solutions
• Support Business teams during UAT and go-live phases
• Organization and execution of non-regression tests on performance, and analysis on deviation
• Definition and test of back-up and recovery plan
• Perform & maintain SHM solution set-up (including functional & technical settings)
• Define and write functional requirements based on Business needs
• Define and write functional & integration tests
• Identify and define possible interfaces required with other systems
• Define and share activity planning according to project macro planning
• Provide visibility and escalate deviations to the eWInS team
• Define and communicate action plan, in case of any deviations to converge to the initial plan
• Enforce project quality rules and methodology
• Analyse risks and define mitigations to be validated by the eWInS team
• Set up procedures and tools for the data management (archiving, data cleansing, restoring…)
• Adheres and implement health, safety and environmental programs.