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Please find the new requirement
Title/Role: IT Support Specialist
Worksite Address: Tucker, GA 30084
Agency Interview Type: Either Web Cam or In Person
Onsite work
Short Description:
Under general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training.
JD:
Under general supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please find the new requirement
Title/Role: IT Support Specialist
Worksite Address: Tucker, GA 30084
Agency Interview Type: Either Web Cam or In Person
Onsite work
Short Description:
Under general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training.
JD:
Under general supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prvides customer support in the maintenance of systems.
- Provides technical support in the operation and use of application software systems.
- Communicates with all levels of management and user department personnel to discuss job execution status, requests for reprints, equipment status and related problems that may occur.
- Develops materials and methods to be used in training others in the use of various hardware and software.
- Installs and/or upgrades software on PC's as instructed.