What are the responsibilities and job description for the Help Desk (Only Harrisburg PA Local candidates) position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Acclaim Systems, is seeking the following. Apply via Dice today!
Experience with call tracking and ticketing software
Attentive to details and ability to be resourceful (using supplied documentation)
Ability to support users with limited knowledge of computers, software, hardware and systems
Above average communication skills and telephone manner.
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
Excellent organizational skills
You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
- s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations.
Experience with call tracking and ticketing software
Attentive to details and ability to be resourceful (using supplied documentation)
Ability to support users with limited knowledge of computers, software, hardware and systems
Above average communication skills and telephone manner.
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
Excellent organizational skills
You will be a self-motivated achiever who gains satisfaction from providing excellent customer service