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Help Desk Analyst

Jobs via Dice
Middletown, CT Full Time
POSTED ON 4/28/2026
AVAILABLE BEFORE 5/27/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SmartIMS Inc., is seeking the following. Apply via Dice today!

Help Desk Analyst

Must be able to lift 25lbs

Must possess CT drivers license

A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:

  • PC Hardware and software installation
  • End user support - face to face and via telephone
  • Excellent customer service skills

It s highly desirable that the candidate also have:

  • Experience with computer system and user administration.
  • Technical familiarity with Microsoft Active Directory.
  • Experience with Windows 10,11
  • Experience with Office 365
  • Experience with Device Management, Device Imaging, Device Troubleshooting

Salary.com Estimation for Help Desk Analyst in Middletown, CT
$57,687 to $71,526
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