What are the responsibilities and job description for the Help Desk Analyst III position at Jobs via Dice?
Description
Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR
We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you!
What You'll Be Working On:
Requirements
Extensive experience in Tier 3 support or senior-level technical roles.
Proficient in troubleshooting and resolving complex IT issues.
In-depth knowledge of Microsoft technologies, including Active Directory and Windows 10.
Hands-on experience with service desk ticketing systems and related workflows.
Strong communication skills to effectively support users with varying technical expertise.
Familiarity with system security protocols and best practices.
Ability to work collaboratively within a team-oriented environment.
Proven track record of managing IT infrastructure with a high level of attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR
We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you!
What You'll Be Working On:
- Advanced troubleshooting and resolution of system and network issues
- Administration and support of Microsoft Entra, Microsoft 365, and enterprise IT infrastructure
- Networking, server, and systems administration across diverse environments
- Providing expert-level support and guidance to both technical and non-technical users
- Collaborating closely with internal teams and stakeholders to ensure top-tier IT performance
- Proven experience in a Tier 3 support or senior technical role
- Strong diagnostic and problem-solving skills
- Expertise in Microsoft technologies and modern IT infrastructure
- Excellent communication and interpersonal skills
- Competitive salary: $70,000 - $95,000
- Excellent culture and benefits package
- Work with a friendly, tight-knit team
- Onsite position in beautiful Medford, Oregon
Requirements
Extensive experience in Tier 3 support or senior-level technical roles.
Proficient in troubleshooting and resolving complex IT issues.
In-depth knowledge of Microsoft technologies, including Active Directory and Windows 10.
Hands-on experience with service desk ticketing systems and related workflows.
Strong communication skills to effectively support users with varying technical expertise.
Familiarity with system security protocols and best practices.
Ability to work collaboratively within a team-oriented environment.
Proven track record of managing IT infrastructure with a high level of attention to detail.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Salary : $70,000 - $95,000