What are the responsibilities and job description for the EUC/ Desktop Engineer position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Yash Solutions LLC, is seeking the following. Apply via Dice today!
Day-to-day responsibilities:
Occasional overtime, weekend and holiday work are required.
Role is primarily on‑site: 70–80% at Plant Spartanburg (Greer) and the remainder at the IT Research Center (Greenville). Work‑from‑home permitted only for illness or special circumstances.
Day-to-day responsibilities:
- Industrial Work Technician – production devices – PCS, Cameras, scanners, make production possible – IP addresses, Windows, office, production environment (good with heights, productions critical role. Weekend and holiday work required (manager wants this to not be a surprise to the candidate when interviewing- Most important work time when the plant is shut down. Some occasional work after hours.
- Half of the role (industrial workspace devices) and the other half (IT Delivery Manager)– make people happy. Escalate issues – if things aren’t functioning correctly. Customer escalations.
- Customer Support is important – conflict resolution. How to handle different types of people.
- Sectional planning - looking for quality to hire internally.
- Technical skill sets – need to be expert in hardware and software platforms.
- Have someone that is solution oriented. Can find the solution themselves.
- Understanding of Agile Mythology – JIRA (no master but familiar in tools)
Occasional overtime, weekend and holiday work are required.
Role is primarily on‑site: 70–80% at Plant Spartanburg (Greer) and the remainder at the IT Research Center (Greenville). Work‑from‑home permitted only for illness or special circumstances.