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Description
We are looking for an experienced ERP/CRM Consultant to support and enhance Workday capabilities for a growing organization in Andover, Massachusetts. This Long-term Contract position will focus on optimizing core HR systems, improving business processes, and ensuring reliable performance across key Workday modules and connected platforms. The ideal candidate will combine strong functional knowledge with technical problem-solving skills to deliver scalable solutions, support compliance needs, and partner effectively with HR, IT, Finance, and external vendors.
Responsibilities:
Act as the lead resource for Workday modules such as Core HCM, Compensation, Talent, Benefits, Payroll, Absence, and Time Tracking, providing guidance on system capabilities and best practices.
Configure and refine Workday settings, business processes, security roles, notifications, and user access to align the platform with operational needs.
Drive the planning, testing, and rollout of new features, system updates, and enhancements to improve platform performance and user experience.
Manage and troubleshoot integrations between Workday and external systems, including payroll, benefits, learning, and other third-party applications.
Partner with HR and business stakeholders to gather requirements, map workflows, and convert operational needs into practical system solutions.
Identify opportunities to streamline processes through automation and improved configuration, helping increase efficiency, accuracy, and compliance.
Investigate complex production issues, assess business impact, perform root-cause analysis, and coordinate timely resolution of escalated system problems.
Support reporting needs through ad hoc analysis, scheduled report delivery, and data validation activities that strengthen governance and decision-making.
Lead Workday-related initiatives such as module implementations, upgrades, and cross-functional projects while coordinating with vendors and internal teams to maintain timelines and quality standards.
Requirements
Bachelor's degree in Information Systems, Human Resources, Business, or a related field.
Hands-on experience supporting and configuring Workday, including Workday HCM and related functional modules.
Strong understanding of HR operations, regulatory compliance, and data governance practices within enterprise systems.
Demonstrated ability to create business requirements documentation and translate process needs into functional system designs.
Experience with software testing, validation, issue triage, and documentation for system changes and enhancements.
Knowledge of Workday integrations and configuration management, including support for connected third-party platforms.
Proven ability to work independently, manage complex initiatives, and influence stakeholders across multiple business functions.
Excellent communication, analytical, and problem-solving skills, with the ability to explain technical concepts in business terms.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
We are looking for an experienced ERP/CRM Consultant to support and enhance Workday capabilities for a growing organization in Andover, Massachusetts. This Long-term Contract position will focus on optimizing core HR systems, improving business processes, and ensuring reliable performance across key Workday modules and connected platforms. The ideal candidate will combine strong functional knowledge with technical problem-solving skills to deliver scalable solutions, support compliance needs, and partner effectively with HR, IT, Finance, and external vendors.
Responsibilities:
Act as the lead resource for Workday modules such as Core HCM, Compensation, Talent, Benefits, Payroll, Absence, and Time Tracking, providing guidance on system capabilities and best practices.
Configure and refine Workday settings, business processes, security roles, notifications, and user access to align the platform with operational needs.
Drive the planning, testing, and rollout of new features, system updates, and enhancements to improve platform performance and user experience.
Manage and troubleshoot integrations between Workday and external systems, including payroll, benefits, learning, and other third-party applications.
Partner with HR and business stakeholders to gather requirements, map workflows, and convert operational needs into practical system solutions.
Identify opportunities to streamline processes through automation and improved configuration, helping increase efficiency, accuracy, and compliance.
Investigate complex production issues, assess business impact, perform root-cause analysis, and coordinate timely resolution of escalated system problems.
Support reporting needs through ad hoc analysis, scheduled report delivery, and data validation activities that strengthen governance and decision-making.
Lead Workday-related initiatives such as module implementations, upgrades, and cross-functional projects while coordinating with vendors and internal teams to maintain timelines and quality standards.
Requirements
Bachelor's degree in Information Systems, Human Resources, Business, or a related field.
Hands-on experience supporting and configuring Workday, including Workday HCM and related functional modules.
Strong understanding of HR operations, regulatory compliance, and data governance practices within enterprise systems.
Demonstrated ability to create business requirements documentation and translate process needs into functional system designs.
Experience with software testing, validation, issue triage, and documentation for system changes and enhancements.
Knowledge of Workday integrations and configuration management, including support for connected third-party platforms.
Proven ability to work independently, manage complex initiatives, and influence stakeholders across multiple business functions.
Excellent communication, analytical, and problem-solving skills, with the ability to explain technical concepts in business terms.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.