Epic Patient Access/Scheduling Analyst

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Hybrid Details: Houston, TX - Hybrid

Duration: 6 months to start (with potential for conversion)

Job Description:

The Epic Application Analyst is responsible for advancing the functionality and operational efficiency of Information Systems utilizing their expertise in Epic Applications. This entails basic to intermediate analysis, design, configuration and implementation. This position is responsible for ensuring integration of technology into effective workflow and process design as well as ensuring operational efficiency of assigned Epic applications and integrated technology. Provides ongoing analysis, consultation, problem-solving, collaboration and application support to users. Also responsible for contributing to related project work and system training. The Epic Application Analyst typically reports to an ISD manager or above.

Embrace the opportunity to become an Epic Application Analyst and play a key role in optimizing healthcare IT systems. Leverage your Epic certification and analytical skills to support, design, and enhance patient access and scheduling solutions. Grow your career in a collaborative environment dedicated to delivering high-quality, efficient care.

Minimum Qualifications:

Education:

• Associates degree, preferred
  
  

Licenses/Certifications:

• Epic Certification Required - CADENCE/PRELUDE/REFERRALS - A MUST!
  
  

Experience / Knowledge / Skills:

• Two (2) years of equivalent experience in related areas such as healthcare, education, or technology required
• Three (3) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Management Information Systems (MIS) or similar experience in system analysis, design, building, testing and implementation preferred
• Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
• Previous Epic or other Health Information Systems experience desired
• Basic working knowledge of Epic or other Electronic Health Record (EHR) application support, development tools and methodologies
• Good analytical skills and technical aptitude
• Good planning and organizational skills
• Good communication, collaboration and customer service skills
  
  

Principal Accountabilities:

Analysis/Design:

• Translates customer requests into Epic and other software application solution specifications.
  
  

Applications Development:

• Uses PC system development tools to develop and deploy queries, simple applications, moderately complex reports and other business solutions in Epic and related systems
  
  

Technical Administration:

• Maintains detailed technical knowledge of assigned applications.
  
  

Application Support:

• Assists customers with optimizing their use of Epic applications.
• Participates in after-hours application support via rotating on call schedule.
  
  

Project Planning:

• With moderate supervision, sets priorities, understands Epic and other integrated applications, answers technical questions and performance all assigned task
  
  

Problem Solving:

• Identifies issues and concerns and communicates them to Team Lead and/or Manager as appropriate.
• Develops options and recommendations.
  
  

Customer Service:

• Provides training, support, and problem resolution to customers.
  
  

Communications:

• Thinks, plans, leads and acts appropriately in tactical settings.
• Demonstrates strong communication and interpersonal relationship skills.
  
  

Other:

• Ensures safe care to patients, staff and visitors; adheres to all organizational policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Models the organization’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.
  
  

Talent Groups is an equal opportunity employer that values diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics. The listed compensation range represents a good-faith estimate and may vary based on experience, skills, education, certifications, market conditions, client budget, and location, in accordance with applicable pay transparency laws.