What are the responsibilities and job description for the ECM Program Manager Document Automation position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Info Origin Inc., is seeking the following. Apply via Dice today!
ECM Program Manager Document Automation ||| Onsite || Richmond, VA
We are seeking a senior Program Manager to lead document management operations and drive process improvements through automation and AI/ML.
Key Responsibilities
ECM Program Manager Document Automation ||| Onsite || Richmond, VA
We are seeking a senior Program Manager to lead document management operations and drive process improvements through automation and AI/ML.
Key Responsibilities
- Manage document intake (fax, email, mail) and ensure proper classification, routing, and storage
- Lead a team and oversee end-to-end document workflows
- Improve processes to reduce manual work and increase accuracy
- Implement automation using OCR, AI/ML, and IDP
- Manage ECM systems (FileNet, OnBase, Laserfiche) and tools like Kofax/RightFax
- Collaborate with business & IT teams; ensure compliance
- 10 years in document/content management
- 5 years leadership experience
- Strong experience with ECM tools Kofax/RightFax
- Experience with AI/ML and document automation
- Strong process improvement & communication skills