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Position Title & Code: Dynamics Admin/Dev Tech Specialist Senior
Location: Washington, DC
Project End Date: 09/30/2026 (With Possible extension to next fiscal year)
The specific responsibilities include:
Position Title & Code: Dynamics Admin/Dev Tech Specialist Senior
Location: Washington, DC
Project End Date: 09/30/2026 (With Possible extension to next fiscal year)
The specific responsibilities include:
- Provide Dynamics backend support involving XRM Toolbox/Plugins , Advanced XML Queries and Dataverse custom entities to manage data fix, hotfix, patch updates, and scheduled monthly product enhancements
- Leverage Power Platform components including power automate, copilot studio and power apps/pages features to process backlog requests and tier 4 support requests
- Manage AzureDevOps (ADO) deployment pipeline with integrated code repository for various environments supporting Dev, QA, Training, PreProd and Prod
- Serve as hands-on Dev lead overseeing technical development and configuration management, including Sprint ceremonies
- Review, design, and implement Azure DevOps (ADO) R2 Feedback work items and R2 User Stories Backlog for Product Owners
- Configure/Develop No-Code/low-code power App pages to address major pain points for R2 Program Staff members based on prioritized user stories in ADO.
- Coordinate with the STAAND team to facilitate code release and deployment.
- Review R2 Feedback from POs and recommend design options.
- Conduct targeted Solution Modeling/Design sessions with POs/SMEs
- Develop technical/design specs for the Development team.
- Demo final changes/business flow to the POs/SMEs
- Provide recommendations on process reengineering.
- Coordinate design with Technical Leadership
- Manage CRM Security, configuration, APIs, PowerApps Portal and platform release updates.
- Configure CRM Dashboards, view and manage enhancements.
- Coordinate with MS Premier Support for troubleshooting issues and work on escalation/resolution
- Update ADO work items, queries, and dashboard to manage and track workstream activities
- Support release cycle, maintain STAAND R2 Code base, code merge, and automated code quality check.
- Advisory support to Product Owners (POs)
- Provide guidance to POs to understand workflows.
- Showcase configuration options to improve experience or address pain points
- Walkthrough Dynamics screens and workflow to deep dive into specific areas
- Guidance to Quality Assurance (QA), Reports, and Training Team
- Create tip sheets to support QA and training activities
- Provide targeted walkthrough of scenarios for QA and training team
- Provide clarification and answer technical questions from the QA and training team.
- Weekly Status Updates/Project Meeting Participation
- Provide Weekly Status Updates on tasks completed and pending work items.
- Participate in scheduled Project Meetings
