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POSITION Director, eCommerce Product LOCATION Hybrid Ft Lauderdale, FL (4x/week onsite) DURATION 6 Months CTH INTERVIEW TYPE Video
seeking a Director, eCommerce Product - Cruise Ticketing in Fort Lauderdale, FL.
Required Skills
8 years of related experience in product management or product marketing
5 years of people management experience 10 years of product management experience delivering successful consumer and eCommerce products
Experience leading customer facing eCommerce platforms (travel industry experience is a plus)
Background In Travel, Hospitality, Entertainment, Or Consumer Products Preferred
Responsibilities:
POSITION Director, eCommerce Product LOCATION Hybrid Ft Lauderdale, FL (4x/week onsite) DURATION 6 Months CTH INTERVIEW TYPE Video
seeking a Director, eCommerce Product - Cruise Ticketing in Fort Lauderdale, FL.
Required Skills
8 years of related experience in product management or product marketing
5 years of people management experience 10 years of product management experience delivering successful consumer and eCommerce products
Experience leading customer facing eCommerce platforms (travel industry experience is a plus)
Background In Travel, Hospitality, Entertainment, Or Consumer Products Preferred
Responsibilities:
- Provide strategic leadership and vision for the eCommerce cruise ticketing experience across all digital platforms
- Own end-to-end product delivery including business case development, product roadmaps, design, front-end engineering, launch, and ongoing optimization
- Monitor market trends, competitive dynamics, and emerging technologies to ensure the digital ticketing experience remains commercially competitive
- Shape and prioritize the product roadmap to drive measurable business outcomes
- Balance long-term product vision with near-term opportunities
- Partner closely with technology and engineering teams to support continuous development and frequent releases
- Lead cross-functional collaboration across product, design, engineering, marketing, and operations
- Ensure seamless execution of initiatives from ideation through launch
- Champion a user-first approach to elevate the digital ticketing journey
- Leverage customer feedback, usability testing, and analytics to drive ongoing enhancements
- Develop business cases, manage capital requests, and own multi-million-dollar budgets
- Apply strong financial acumen including forecasting, variance analysis, and ROI tracking to support large-scale investments
- Monitor and optimize KPIs such as conversion rates, ticket completion rates, and customer satisfaction
- Manage product backlogs, sprint planning, and iterative delivery using agile methodologies
- Ensure timely delivery of high-impact features and enhancements