DevOps Engineer I

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The DevOps Engineer I is responsible for supporting, automating, and optimizing deployment pipelines, internal tooling, and infrastructure across the organization. This role bridges software development and IT operations. It focuses on scripting, infrastructure automation, systems reliability, and hands-on collaboration with IT, engineering, and operations teams in a dynamic on-site environment. The ideal candidate brings a strong foundation in C#, PowerShell, and IT systems, along with the initiative to drive unified tooling practices across departments.

Key Responsibilities

Infrastructure Automation & Tooling

• Develop and maintain automation scripts and internal tools using C# and PowerShell.
• Streamline IT and operational workflows through scripting, integration, and lightweight tool development.
• Collaborate with stakeholders to identify automation opportunities and deliver scalable solutions.
  
  

Unified Toolchain & Cross-Departmental Enablement

• Participate in efforts to standardize tools and workflows across engineering, IT, support, and operations teams.
• Evaluate and implement DevOps tools that reduce duplication and improve consistency across environments.
• Document best practices and work with stakeholders to align tool usage (e.g., monitoring, ticketing, code deployment, source control).
  
  

CI/CD & Deployment Support

• Contribute to the design and maintenance of CI/CD pipelines using tools like Azure DevOps or Bitbucket Pipelines.
• Assist with source control management, branching strategies, and release automation.
• Provide support for deployment issues and work to reduce manual steps through automation.
  
  

Systems Operations & Monitoring

• Participate in system monitoring and alerting using tools like Zabbix or Azure Monitor.
• Assist with incident response, root cause analysis, and remediations across application and infrastructure layers.
• Assist with physical infrastructure tasks such as racking hardware, setting up environments, and coordinating with on-prem systems.
• Support Windows Server, Active Directory, DNS, certificates, and Linux systems.
  
  

Cloud & Infrastructure Exposure

• Support deployment and infrastructure projects in Azure, including App Services, VMs, networking, and containerized workloads (Docker/Kubernetes exposure a plus).
• Contribute to infrastructure automation efforts (exposure to Terraform, Bicep, or ARM templates a plus).
  
  

Documentation & Collaboration

• Maintain version-controlled documentation of scripts, tools, and operational procedures.
• Participate in knowledge-sharing initiatives and cross-functional meetings to align goals across departments.
  
  

Qualifications

• Bachelor's degree in computer science, software engineering, or related field (or equivalent experience)
• 1 3 years of professional experience in DevOps, SRE, infrastructure automation, or adjacent IT roles (help desk/sysadmin experience with strong scripting also considered)
• Proficiency in C#/.NET and PowerShell
• Familiarity with CI/CD tools, especially Azure DevOps or GitHub Actions
• Familiarity with Agile or Scrum environments is a plus
• Working knowledge of Active Directory, Windows Server, networking basics, and monitoring tools
• Experience with Git and source control workflows
• Exposure to Azure or cloud automation is a plus
• Excellent written and verbal communication skills with a collaborative mindset
• Self-starter mindset with ownership of initiatives from planning through execution
• Must be available for full-time on-site work and comfortable working closely with IT infrastructure, physical networking, and server environments.
  
  

What Success Looks Like In 6 Months

By the 6-month mark, a successful DevOps Engineer I will have:

Built Internal Confidence and Trust

Delivered Meaningful Automation

Contributed to CI/CD and Deployment Pipelines

Improved Monitoring and System Reliability

Standardized Tools and Workflows

About ONE

Expanded Cloud and Infrastructure Skills

Welcome to ONE! While we re headquartered in sunny Arizona, we ve always got travel on our minds. We re in the business of creating transformational technology and business solutions using our decades of expertise creating unique programs and products combined with next generation technology. With over 30 years of experience with some of the world s most respected brands in travel, finance, entertainment, technology, education and retail industries, we re a leader in the loyalty travel solutions space.

Join us and get ready to grow with us! Our passionate and talented team members encourage a collaborative work environment where ideas and innovation have no limit. We re always looking for awesome new people to come aboard!

We hope to welcome you to the team soon!

What We Offer

• Exclusive Team Member Travel Discounts
• Affordable Medical Insurance
• 100% Employer Paid Dental and Vision Insurance
• HSA with Company Contribution
• 401(k)
• Basic and Voluntary Life & AD&D
• Pet Benefits
• Free Parking
• Amazing Culture!
  
  

ONE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We re looking for team members who thrive in a collaborative, in-person environment and want to grow their career alongside passionate technologists.