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IT Support Technician (Contract-to-Hire) – On-Site Clinical Support
Job Type: Contract-to-Hire (6 months with a high chance of becoming permanent)
Schedule: Monday to Friday, regular business hours (overtime is not expected)
Location: On-site at specific clinical locations
Start Date: As soon as possible
Pay Range: $28–$29/hr (W2)
Overview
We’re a growing healthcare organization seeking a skilled IT Support Technician to join us on-site. Your role will be vital in offering technical support to our clinic and office staff, ensuring everything operates smoothly in our dynamic, patient-focused environment.
This is a 6-month contract-to-hire opportunity, ideal for someone who excels in customer service, problem-solving, and hands-on technical support.
Responsibilities
IT Support Technician (Contract-to-Hire) – On-Site Clinical Support
Job Type: Contract-to-Hire (6 months with a high chance of becoming permanent)
Schedule: Monday to Friday, regular business hours (overtime is not expected)
Location: On-site at specific clinical locations
Start Date: As soon as possible
Pay Range: $28–$29/hr (W2)
Overview
We’re a growing healthcare organization seeking a skilled IT Support Technician to join us on-site. Your role will be vital in offering technical support to our clinic and office staff, ensuring everything operates smoothly in our dynamic, patient-focused environment.
This is a 6-month contract-to-hire opportunity, ideal for someone who excels in customer service, problem-solving, and hands-on technical support.
Responsibilities
- Dive in and assist our clinical and administrative staff with IT issues.
- Quickly and professionally troubleshoot and resolve user problems.
- Train our end-users on hardware, software, and our internal systems.
- Monitor and optimize the performance of our hardware, software, and systems.
- Support our network connectivity, including Cisco routers, switches, and wireless access points.
- Conduct Wi-Fi coverage checks, failover testing, and verify physical cabling.
- Collaborate with engineers to troubleshoot issues and ensure everything aligns with design documentation.
- Handle inventory tasks like:
- Scanning asset tags
- Assigning building/room locations
- Verifying device counts (monitors, keyboards, etc.)
- Ensuring devices are powered on and connected to data ports
- Be on-site to support employees during arrival and go-live periods.
- Assist with printing systems and troubleshoot any issues on-site.
- Work with our IT, Service Desk, and clinical training teams.
- Help with staging equipment for installation.
- Document technical processes and keep our knowledge libraries current.
- 2–5 years of experience in IT support or helpdesk roles
- Strong troubleshooting skills and a customer service mindset
- Solid understanding of computers and software
- Basic knowledge of networking concepts (entry-level is acceptable)
- Experience with IT helpdesk/ticketing systems
- Ability to train end-users effectively
- Strong communication and interpersonal skills
- Experience documenting procedures and technical steps
Salary : $28 - $29