What are the responsibilities and job description for the Desktop Support Technician Trenton, NJ - Onsite position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Brandon Consulting, is seeking the following. Apply via Dice today!
Local candidates/In person interview only. The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.
Key Responsibilities
Skill Required /Desired Experience you have in years IT support or endpoint administration Required Windows 11 OS configuration and troubleshooting skills Required Dell/HP PC hardware configuration and troubleshooting skills Required Proficient with Intune AND Azure AD Required MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) Required Familiarity with Microsoft 365 account management Required Experience with ZPA or similar Zero Trust access tools Required Familiarity with GitHub and Salesforce Required Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows Required Public-sector or multi-project environment experience is a plus Highly desired
Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.
Local candidates/In person interview only. The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.
Key Responsibilities
- Package and deploy software via Microsoft Intune
- Configure Zscaler Private Access (ZPA) policies and groups
- Support hardware replacement and device setup
- Troubleshoot Windows 11 auto-enrollment and security features
- Assist with Android and cross-device enrollment
- Migrate users from Avaya to Microsoft Teams Phones
- Provision and manage accounts across Azure AD, GitHub, Salesforce
- Respond to Tier 1/2 technical support requests
- Maintain system setup and support documentation
Skill Required /Desired Experience you have in years IT support or endpoint administration Required Windows 11 OS configuration and troubleshooting skills Required Dell/HP PC hardware configuration and troubleshooting skills Required Proficient with Intune AND Azure AD Required MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) Required Familiarity with Microsoft 365 account management Required Experience with ZPA or similar Zero Trust access tools Required Familiarity with GitHub and Salesforce Required Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows Required Public-sector or multi-project environment experience is a plus Highly desired
Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.
