What are the responsibilities and job description for the Desktop Support Technician in Trenton, NJ(Onsite) position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Super Technology Solutions, Inc., is seeking the following. Apply via Dice today!
One of our premier clients is looking for a Desktop Support Technician in Trenton, NJ(Onsite) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
RESPONSIBILITIES:
Package and deploy software via Microsoft Intune
Configure Zscaler Private Access (ZPA) policies and groups
Support hardware replacement and device setup
Troubleshoot Windows 11 auto-enrollment and security features
Assist with Android and cross-device enrollment
Migrate users from Avaya to Microsoft Teams Phones
Provision and manage accounts across Azure AD, GitHub, Salesforce
Respond to Tier 1/2 technical support requests
Maintain system setup and support documentation
REQUIRED SKILLS:
IT support or endpoint administration
Windows 11 OS configuration and troubleshooting skills
Dell/HP PC hardware configuration and troubleshooting skills
Proficient with Intune AND Azure AD
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)
Familiarity with Microsoft 365 account management
Experience with ZPA or similar Zero Trust access tools
Familiarity with GitHub and Salesforce
Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows
Public-sector or multi-project environment experience is a plus
One of our premier clients is looking for a Desktop Support Technician in Trenton, NJ(Onsite) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
RESPONSIBILITIES:
Package and deploy software via Microsoft Intune
Configure Zscaler Private Access (ZPA) policies and groups
Support hardware replacement and device setup
Troubleshoot Windows 11 auto-enrollment and security features
Assist with Android and cross-device enrollment
Migrate users from Avaya to Microsoft Teams Phones
Provision and manage accounts across Azure AD, GitHub, Salesforce
Respond to Tier 1/2 technical support requests
Maintain system setup and support documentation
REQUIRED SKILLS:
IT support or endpoint administration
Windows 11 OS configuration and troubleshooting skills
Dell/HP PC hardware configuration and troubleshooting skills
Proficient with Intune AND Azure AD
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)
Familiarity with Microsoft 365 account management
Experience with ZPA or similar Zero Trust access tools
Familiarity with GitHub and Salesforce
Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows
Public-sector or multi-project environment experience is a plus
